Alicia Tillman’s Post

I was honored to be invited to speak at the Consumer Technology Association CEO Summit in Stockholm last week. Kinsey Fabrizio and I had a dynamic fireside chat around Delta Air Lines’ people-first culture and focus on innovation to #KeepClimbing. The future of the airline industry is connected and personalized, and we’re excited to continue to invest in and set the standard for a connected travel experience. Many thanks to Gary Shapiro and Kinsey Fabrizio for championing the role technology enables for our brands to continue delivering experiences our customers deserve. #CEOSummit2024 #DeltaProud #Innovation

A new level of service has arrived at JFK! On Tuesday, we opened the first ultra-premium Delta One Lounge. We were joined by nearly 600 guests, including some of our most loyal Diamond Medallion and 360 members, to celebrate this monumental occasion and be the first to experience a new standard of elevated service.   The 39,000 square foot lounge features multiple luxurious areas to recharge and relax, including the Icon Bar with premium wines and spirits, the elegant Brasserie with full-service dining, and a Wellness Room with state-of-the-art amenities and treatments. No matter what kind of traveler you are, the Delta One Lounge has something tailored for you.   At Delta Air Lines, we know that your experience on the ground is just as important as your experience in the air. We can’t wait to welcome our Delta One passengers for a truly unforgettable experience. #Experience #DeltaOne #Lounge #Premium #Airport #JFK

I am honored to be named as a Forbes World’s Most Influential CMO this week! Thank you Forbes and Seth Matlins for this incredible recognition.    I just celebrated my one-year anniversary at Delta Air Lines. Every day it is a privilege to work alongside the greatest people in the world who pour their hearts into our customer experience. Our rallying cry “Keep Climbing” permeates everything we do. There is so much power in these words. We give our teams the inspiration to continue thinking, dreaming, climbing – every day. I am proud to be a part of a team that embodies this spirit. The potential for us to keep innovating for our customers is what drives me, and I know there is so much that we will accomplish together.    Being included among so many business thought leaders is truly humbling. Congratulations to all of my fellow honorees who are continuing to elevate and inspire, and it was incredible to spend time with so many of you at the #CannesLions Marketing Festival this week. Here’s to the amazing journey ahead!   #CMO #Marketing #KeepClimbing

Can’t wait for my time tomorrow with Ziad Ahmed and Julian Jacobs for our Future Fliers Happy Hour Panel at 5pm on MediaLink Beach #CannesLions2024. We’ll be diving into the influence of the next generation on travel, how to embrace and connect to younger audiences, and much more. Hope to see you there!

This week, Delta Air Lines took dining to new heights with an exclusive two-night event at the Bon Appetit Test Kitchen, perched on the 35th floor of the One World Trade Building. Hosted by incredible chef and Delta Culinary Council member Mashama Bailey, alongside Bon Appétit editors Hana A. and Shilpa Uskokovic, and Delta’s own Michael Henny and Ranjan Goswami, the event was truly a culinary delight. Hana Asbrink and Shilpa Uskokovic transformed Delta’s beloved premium snacks into gourmet hors d’oeuvres, crafting Puff Pastry Straws with our Wonderful Pistachios and delightful Biscoff Potato Chip Cookies with our iconic Biscoff cookies. The fabulous Mashama Bailey then curated a stunning three-course meal, drawing inspiration from her Southern heritage and our premium cabin menus. Her culinary magic elevates Delta’s in-flight dining, and we are so honored to have her as a partner. This exclusive experience is just one of the ways we’re bringing new and exciting benefits to our members. See more and get the recipes over at Bon Appétit #DeltaProud

My husband, Bill Tillman, and I were honored to be a part of the 80th D-Day Commemoration with Delta Air Lines and the Best Defense Foundation   Visiting Normandy was especially impactful for our family as Bill’s grandfather, Earl Wilkerson, was a WWII veteran who landed on Omaha Beach on D-Day. It is because of Earl and so many soldiers who bravely fought to protect our world. We will never forget their sacrifice. #DDay80 #DeltaProud

Yesterday, I had the privilege of being in Normandy to commemorate the 80th anniversary of the D-Day invasion. Together with the Best Defense Foundation and led by our CEO Ed Bastian, Delta Air Lines brought 53 WWII Veterans to Normandy on a special charter to honor their courage that forever changed our world. World leaders stood side by side to honor these veterans with a hope for all that their legacy will forever be understood and honored for generations that follow. At the start of yesterday's ceremony, the words of President Franklin Roosevelt's prayer delivered on D-Day was played, "...Almighty God, our sons, pride of our nation, this day have set upon a mighty endeavor, a struggle to preserve our Republic, our religion, and our civilization, and set free a suffering humanity." These courageous soldiers did just that. They set free the suffering, changed the path of World War II, and taught us what bravery looks like. Every veteran I spoke with, recognized their fellow soldiers, those who lost their lives, and shared their hope that their mission will forever shape and protect our world. And we at Delta, will stand in support of them, today and always. I am so very #DeltaProud.   #DDay80

Cannot wait for this week, so special and a true sense of Delta Air Lines pride 🇺🇸🇫🇷✈️ #DDAY80