Alex Chriss’ Post

It was a pleasure to have this insightful conversation with Peter Caron, CTO with over 25 years of experience in several Executive roles at HERE Technologies (former part of Nokia), Diebold Nixdorf, HelloFresh, and Prima Assicurazioni. It was great having you, Peter Caron! ✨ #ctoinsights #technicalIQ #softwaredevelopment #softwareengineering #softwarequality

Peter Caron shares in this insightful conversation a lot of great insights into how you make your company successful as a CTO and why it is so important to raise the technical IQ in the C-suit. With over 25 years of experience in several executive roles at HERE Technologies (former part of Nokia), Diebold Nixdorf, HelloFresh, and Prima Assicurazioni, Peter is passionate about software development life cycle optimization and transformation and gave us a sneak peek into his new book, which will be released next summer. Watch the full conversation on YouTube 👇 #softwaredevelopment #softwarequality #technicalIQ #ctoinsights #SoftwareasaSuccessFactor

This week I will celebrate my 15th year running this fintech business. Here are some key learnings: 1.     Team & Tenure There is no substitute for having a great team. A tenured team that has a track record of cycles of success (and a few misses) is rare and powerful. Much of my team has been with me since the beginning. We have grown dramatically. I stand on their shoulders. 2.     Partnerships As A Competency Take the law of large numbers approach to partnerships. Have the intention, procedures and tools to be a great partner. Not all will be game-changing successful but some will. You will learn from all of them. Most successful fintech companies rely on their partnership acumen. 3.     Scale Matters I have seen the power of scale up close. Just trust me on this one. 4.     Active Account Growth Is The Thing Account acquisition and retention are always harder than they first appear. There is real science behind it. Being good at it can unleash a flywheel of growth. Otherwise, you are treading water with an anchor in your hands. 5.     Product Management vs Product Development I appreciate our product development engineers. We have tremendous products that solve real problems for our customers. Product Managers are the pointy end of the spear that ensure you hit the mark and see the next one. These are just a few of the gems that I have learned. I still have much to learn…that’s the fun part. Thanks to all who have been on this journey with me.

Many memories today in my personal social media. 🔹Transact last year with VizyPay who was my customer and I was on their Advisory Board. These guys are great human beings Austin Mac Nab Kyle McCann Charlie Vongxay, CEH, CSM and although I am no longer on their board we remain connected. 🔹My first prom with my now husband, John Dozier who danced with me on the beach under the moonlight in 2000. (We’ve been together ever since and met about a month prior to this prom). After 24 years together and growing up together from when I was 16 we’ve faced many challenges, guilt and celebrations. 🔹2019 Transact when I was honored as a Electronic Transactions Association Top Forty Under 40 alongside new friends that year Stephanie F. Melissa PAULEAT Sarah Adams Dimitri Akhrin that still are friends. An accomplishment I never dreamed possible! 🔹2016 when I captured these beautiful photos of my daughter at our former home in Raleigh. We joke, she’s 11 now, that one day she’ll lead Creating Confidence with Camilla in some format. From these pictures I wrote 8 years ago: Stop and enjoy the moment. Make your own path and smile. I would add today - don’t give up, don’t stop, keep pushing and help others along the way. We moved from this home for my job a few months after these photos were taken and there are often times I wish we wouldn’t have. Life is complicated. We make decisions that change our lifestyle, habits, schedule, job, and people surrounding us and it is hard to leave certain aspects behind but if we acknowledge who we were, memorialize it and remember who we are at our core, then we can move on to create what comes next. The key is to ensure to remain authentic, ambitious, pursue what is important to you and maintain relationships you want to continue to invest in. #authenticleader #introduction #change #thisisme #leader #amplifyandriseup #dobettertogether #change #changemamagement #careermoves #boardmember

Here’s to continued customer-centric success and innovation at DAT Freight & Analytics!!

Twilio, IMHO, has been is a strange position for quite some time. There is considerable technical debt that has built up over the years, and they have fallen behind in “modern” technical architecture for hyperscaler platforms. Along with this I don’t believe that modern business analysis processes have been used to map the direction for new business directions. I believe that when you aren’t really catering to modern developers anymore (they recently deprecated their half-complete API Explorer and never supported any similar Swagger interface, they also don’t by default offer any modern Identity and Access Management interface on a per-API basis) and then you don’t move up the stack in natural directions (Flex is a great idea, but seems to be under resourced), and then you create a new “segment” called Customer Engagement Platform with Segment, you are wandering looking for a growth direction. There are so many ways that Twilio could have remained focused on developer solutions, and more naturally moved up the stack, but somehow the original vision was forgotten or lost. At one time Twilio truly addressed a developer need. It still does, but with dated technologies.

What do APG Emerging Tech, U.S. Bank, Amazon, and Elavon, Inc. have in common? With several other fine companies we are sponsors of the OUT Georgia Business Alliance community honors event taking place this Friday! #diversityandinclusion #diversityintech #georgiabusiness #atlantabusiness

So, what is HERO - the theme of our 2023 conference and tone for 2024? Watch the essence of H.E.R.O shine brightly in our 2024 conference roundup video. Heart - Illuminated by Christian's impassioned presentation, reminded us of the empathy and dedication that form the beating heart of our mission. Excellence - Exemplified by the relentless pursuit of innovation showcased by the Dev & Product departments, served as a beacon guiding us to continually strive for greatness. Responsibility - Underscored by the unwavering integrity and accountability emphasised by our Finance team, served as a sturdy foundation upon which we build our success. Opportunity - Brought to life by the collaborative and dynamic team-building exercise led by Ops & Commerce, unveiled the boundless horizons awaiting us when we unite our efforts and embrace every opportunity that comes our way. As we look back on this year's conference, the Touchsides’ team remains committed to carrying forward the spirit of HERO, igniting our passions, pushing our boundaries, and embracing every challenge with courage and determination.

As we continue to partner with clients to navigate the intersection of business and people issues in deals, the impact of DEI on deal value is very clear. Listen into our recent webinar Driving Value through DEI in Deals with MergerWare where Julie van Waveren and Carly McCoy talk about actionable business insights and real-deal examples on how to action on Diversity, Equity, and Inclusion (DEI) to drive value creation in deals. @mercer MergerWare #MandA #DEI #ValueCreation #BusinessInsights #Webinar #InclusionMatters #mercer

🥇Innovation creates success.🥇 We're #FiservProud to announce that Fiserv has been named as one of America's Most Innovative Companies by Fortune for the second year in a row! Fresh off being named one of the Fortune World's Most Admired Companies, this distinction bolsters Fiserv as one of the top organizations in the U.S. for achievement in innovation. Fiserv relies on innovation to enable our clients' success and meet them where they are. Companies were chosen based on three components: product innovation, process innovation, and innovation culture; these represent a company's dedication to constantly identifying pathways to growth and adaptability. Read more about the recognition below. #innovation #culture #fortune #fintech