Alexa Flores’ Post

Enthusiastic service providers create enthusiastic customers. If your team members aren’t excited to provide value for your customers, why would your customers be excited to come back? ❓ What do you think? ❓ Do you agree? ❓ How enthusiastic are your team members? Ron Kaufman ~~~~~~~  P.S. Discover proven strategies to improve profits, grow revenue, and retain more loyal customers.  Join CEOs, Managing Directors, and other top leaders who are already transforming their organizations.  👇 Find the link in the comments below! 👇 #customerservice #motivation #people #employeeengagement  

Did you know. . .   Employees who feel their voice is heard are 4.6 times more likely to feel empowered to perform their best work?   For far too long, the input of all employees at an organization has not been valued in the same way.   Leadership has tended to hear only the loudest voices, the ones who speak out at meetings. The ones who show “leadership potential.”   But that has kept crucial voices out of the conversation—quiet leaders whose input and perspective can add value and expertise to problem solving and staff development. And it is increasingly clear that companies with unengaged employees are less productive, innovative, and profitable.   According to Salesforce, companies that incorporate a broader range of perspectives into their decision-making and strategy consistently outperform their competition. These companies generally have greater gender and ethnic diversity and more accurately reflect the diversity of society.   Inviting more perspectives to the table—whether those employees are introverts, from a community that has historically been marginalized, or both—is mutually beneficial.   In my work, I help aspiring introverted leaders, and their managers, connect with their voices and values to bring their ideas and vision to life.   If this is resonating with you, and you’d like to know more about how I can support you or your organization, please send me a message! #EmergingLeaders #Introverts #Leadership #RisingLeaders #StepUpAndStandOut

🌟 "One Vision Delivered By Thousands" 🌟 To our esteemed management team members at Collins Building Services Inc., As we navigate the complexities of the cleaning industry across commercial, academic, entertainment, and medical sectors, our guiding light remains the unified vision we all share. This vision is not just a statement; it's a commitment to excellence, a beacon that directs every decision, strategy, and action. But how do we, as leaders, make this vision a tangible reality for our dedicated staff? 🔍 Simplification is Key: We strive to distill our broader goals into clear, manageable tasks. By breaking down complex objectives, we enable every team member to see and understand their vital role in our collective success. 💪 Empowerment Leads to Ownership: Empowering our staff means providing them with the right tools, training, and trust. When our team feels supported and valued, they take ownership of their responsibilities, driving our vision forward with passion and dedication. 🚶♂️ Leading by Example: Our actions set the standard. By actively participating and upholding our values, we embody the very essence of our vision, inspiring others to do the same. Together, we're not just maintaining spaces; we're creating environments where safety, quality, and excellence are paramount. Let's continue to unite our efforts, delivering on our promise of "One Vision Delivered By Thousands." We'd love to hear how you've been translating our vision into your leadership practices. Share your stories, insights, and experiences in the comments below. Let’s inspire and learn from each other! #CollinsBuildingServices #OneVision #Leadership #Teamwork #Empowerment #CleaningIndustry

One common oversight that many leaders make is inadvertently neglecting their top performers. The instinct to focus on rectifying problem areas often takes precedence. But this overshadows the contributions of these key individuals. Given the workforce shortages and rising disengagement, it's critical not only to recognize but also to empower your champions. In healthcare, empowering champions leads to better outcomes, enhances team dynamics, and drives innovation. Here are a few strategies for effective empowerment: • Grant autonomy in decision-making • Provide resources; remove obstacles • Support career development/growth These measures increase job satisfaction and retention, creating a more engaged workforce. #healthcare #leadership #empowerment #leadershipdevelopment

Leaders who are humble remain open to learning and growth, recognizing that they don't have all the answers. Their hunger fuels relentless pursuit of goals, driving the team towards continuous improvement and innovation. Being people smart, they build strong relationships, understanding and valuing the unique contributions of each team member. This combination creates a powerful dynamic, fostering a culture where success is a shared journey, built on mutual respect, passion, and collaboration. For more, join my newsletter! bit.ly/RWDNewsletter #organizationdevelopment #organizationaleffectiveness #organizationalculture #employeeexperience #leadershipdevelopment Image description: quote from Patrick Lencioni that reads, "Smart doesn't make you successful. Humble, hungry, and people smart make you successful."

Did you know that two-thirds of employees are not actively engaged in their work? Imagine the impact this has on your brand and growth potential. Here are four tips that will help: 💡Help your team understand why their role matters. Show them how their performance directly impacts the business’s health and growth. 💡Align their goals with your mission, vision, and core values to inspire and motivate them. 💡Ensure each position has specific KPI’s they’re responsible for. 💡 Great people want careers, not just jobs. Provide opportunities to learn, grow, and achieve. Set clear expectations and incentivize performance. When your business wins, they win too. 🌟 Need help in building high-performing teams? Let's chat! #TeamSucces #BusinessGrowth #Leadership #Culture #EmployeeEngagement

Bold Kindness: A Caring, More Compassionate Way to Lead    Imagine a workplace where people can be themselves. Where there aren’t hierarchies or power dynamics. Where team members continuously find ways to better themselves and their work because it makes them feel excited and fulfilled. Where everyone supports each other without ego. This type of environment is not only possible; it’s the catalyst for a successful company. Nurse Next Door President and CEO Cathy Thorpe inspires leaders to radically change their people practices and organizational culture by leading with kindness. Her leadership and culture philosophy, Bold Kindness, is based on the principle that team members perform best when they feel respected, valued and empowered. People who have the autonomy to pursue their genuine desires are more likely to feel engaged and passionate about their work, helping to create lean businesses with less overhead and greater financial growth. Cathy’s innovative leadership approach has disrupted the home care industry and made Nurse Next Door one of the world's fastest-growing home care companies and a globally admired brand. Her learnings will challenge you to reflect on your own leadership and organization, reframe the traditional corporate mindset and accelerate your business by putting people first. #engaged #empowered #self-led teams

It is hard to scale a company. I’ve been at it 22 years and it is still hard. My team and I had an off-site Advance (a better word than retreat) this week to plan 2024. We brainstormed the beliefs that drive us, revisited our 3 core values, explored how we serve our ideal customer, and built our trust, cohesion, and clarity. A colleague took this photo and it captures the feeling of the work. That’s me on the left, listening, thinking, building space for the team and I to move tomorrow next level. We did the work we ask clients do to build culture, align teams, and lead. We walk the talk because we believe it works, even in our own company. Especially in our company. Moementum the firm needs us to take care of it, because the system is a stakeholder. When was the last time you convened your leadership for the hard work of strategy and alignment? How’d it go? I feel energized, excited, and not alone. #leadershipdevelopment #buildingculture #scaleyourbusiness

🔊 Thought for the day!!! #LinkedInCommunity! 🔊 Today, let's reflect on a powerful quote: "Let People Know You Need Them." 💖🤝 As business leaders and senior managers, we often focus on setting goals, driving results, and achieving targets. 🎯💼 But how often do we pause and express our appreciation for the teams that make it all possible? Here's something to remember: Our teams are not just means to an end. They're vital contributors to our success, the heart and soul of our organisations. 💪💙 So, let's make it a point to: 1️⃣ Express our gratitude to our teams more often. A simple 'thank you' can go a long way in boosting morale and motivation. 🙏😊 2️⃣ Communicate openly about our needs and expectations, fostering a culture of transparency and mutual respect. 🗣️👥 3️⃣ Involve our teams in goal-setting and decision-making processes. This not only empowers them but also helps them understand and align with the company's vision. 🌟🚀 Remember, when people feel valued and needed, they're more likely to take ownership of their work and strive towards collective success. So, let's start today. Tell your team, "We need you. You're vital to our success." Watch as this simple acknowledgment transforms your workplace culture and drives your company towards greater heights. 🏢🌈 RV Operational Solutions Ltd. #Leadership #Teamwork #CompanyCulture #BusinessGrowth

🔊 Thought for the day!!! #LinkedInCommunity! 🔊 Today, let's reflect on a powerful quote: "Let People Know You Need Them." 💖🤝 As business leaders and senior managers, we often focus on setting goals, driving results, and achieving targets. 🎯💼 But how often do we pause and express our appreciation for the teams that make it all possible? Here's something to remember: Our teams are not just means to an end. They're vital contributors to our success, the heart and soul of our organisations. 💪💙 So, let's make it a point to: 1️⃣ Express our gratitude to our teams more often. A simple 'thank you' can go a long way in boosting morale and motivation. 🙏😊 2️⃣ Communicate openly about our needs and expectations, fostering a culture of transparency and mutual respect. 🗣️👥 3️⃣ Involve our teams in goal-setting and decision-making processes. This not only empowers them but also helps them understand and align with the company's vision. 🌟🚀 Remember, when people feel valued and needed, they're more likely to take ownership of their work and strive towards collective success. So, let's start today. Tell your team, "We need you. You're vital to our success." Watch as this simple acknowledgment transforms your workplace culture and drives your company towards greater heights. 🏢🌈 RV Operational Solutions Ltd. #Leadership #Teamwork #CompanyCulture #BusinessGrowth