Alexa Beck’s Post

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Co-Founder & Managing Partner, Quick Study LLC

Sometimes I want to control my shopping experience, sometimes I want the thrill of the discovery. Sometimes I want 15 filters to narrow my search, sometimes I want the brand to take the wheel. In Quick Study’s latest Study Guide, we explore the relationship between consumer behavior and control, and how brands can keep the balance.

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Our new Study Guide reveals a large gap between how much control consumers feel like they have and how much they'd prefer. But be careful - it's not total control that consumers want, but instead a delicate balance where brands take the lead on some interactions to ease the burden. Read our newest research at the link in the comments to learn how your brand can create and maintain the balance of control that consumers are looking for.

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Alexa Beck

Co-Founder & Managing Partner, Quick Study LLC

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