Because global sports and apparel brand PUMA’s previous systems couldn’t detect customer order problems on its 45 e-commerce sites, the company was losing tens of thousands of dollars in missed sales every hour. Using the AIOPS Monitoring SFCC solution from partner AIOPSGROUP and Splunk Cloud Platform, the company reduced the average time to detect issues from hours to minutes and gained the insights it needed to fix problems and ensure a smooth buying experience for its online customers. Thank you Splunk team for publishing this amazing PUMA Group Case Study! #sfcc #splunk #onlineretail #salesforcecommercecloud #monitoring https://lnkd.in/dMcfuU2X
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July is Disability Pride Month, and we're proud to feature our accessibility QA journey, highlighting the voices of those with disabilities. Meet Diliyan Manolov, our remarkable digital accessibility QA. Diliyan seamlessly bridges the worlds of human psychology, technology, and the arts. Born in the historical city of Plovdiv, his journey is marked by diverse interests including psychology, theater, technology, photography, and social media. Despite being blind, Diliyan’s profound desire to understand and enrich people’s lives and improve the world around him shines through in all his endeavors. Join us in celebrating Disability Pride Month by acknowledging and appreciating the incredible contributions of individuals like Diliyan who inspire us every day. 🌟 #DisabilityPrideMonth #Inclusion #Accessibility #Diversity #AIOPSGROUP #Inspiration #DigitalAccessibility #DisabilityAwareness #valantic valantic Customer Experience https://lnkd.in/diUv5FqQ
Accessibility at AIOPSGROUP | Diliyan Manolov's Voyage Digital Accessibility QA
https://aiopsgroup.com
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July is Disability Pride Month, a time to celebrate, raise awareness, and highlight the voices of those with disabilities. At AIOPSGROUP a valantic company, we believe fostering inclusion and celebrating diversity should be part of our daily lives. In honor of this month, we are thrilled to announce an upcoming feature on the ECONOMY.bg podcast. 🎙️ Stay tuned to hear from our talented disabled QA team members as they share their experiences and give insights into a day in the work-life of a Disability QA at AIOPSGROUP a valantic company. Join us in celebrating and advocating for inclusivity every day! #DisabilityPrideMonth #Inclusion #Diversity #AIOPSGROUP #Accessibility #EconomyBG #Podcast Diliyan Manolov Elena Karamanska Borislav Staykov
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With 15% of the global population living with disabilities, making your website accessible isn't just a moral obligation—it's smart business. 🌍♿ Follow the WCAG standards to ensure your digital content is Perceivable, Operable, Understandable, and Robust (POUR). Embracing these principles enhances user experience, expands your reach, and helps you avoid legal risks. Unlock your potential and lead in digital accessibility. 🚀 Talk with our experts today! 👉 https://lnkd.in/eds93tBN #Accessibility #DigitalInclusion #WCAG #InclusiveDesign #SmartBusiness
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🌟 Team Building Event: "Together"🌟 Our team came together in Ribaritsa, Bulgaria, for an unforgettable event themed "Together." With our slogan proudly displayed in text and Braille on our t-shirts, we celebrated accessibility and inclusion. Joined by our accessibility QA experts, we engaged in fun, inclusive games that highlighted teamwork and collaboration. This event perfectly blended bonding and reaffirmed our commitment to an accessible future. Thank you to everyone who made this day special. Here’s to many more inclusive events! #TeamBuilding #Together #Accessibility #Inclusion #Teamwork
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Exciting times at #K52024 Berlin with valantic! 🚀 🚀 Day 1 set the bar high with exceptional insights from our stellar lineup of speakers. Kudos to Uwe Tueben, Sarina Hermann, and the team for their impactful presentations. 🚀 Looking ahead to Day 2, we’re diving into omnichannel excellence with Takko Fashion in our masterclass, exploring how they achieve seamless performance at every touchpoint. At our Salesforce partner booth, it’s all about harnessing AI for superior CX monitoring and driving efficient business processes through end-to-end transformation. A special shoutout to Slavy Slavov, for his invaluable contributions and looking good in orange 🧡. Thank you to everyone who’s with us, driving forward the vision of Future Retail Excellence. Let’s continue to innovate and excel! Nikola Santrac Slavy Slavov AIOPSGROUP a valantic company valantic Customer Experience
Let’s keep going with valantic at #K52024! 🚀 Day 1 kept its promise and our speakers delivered within three slots. Uwe Tueben, Sarina Hermann, Adam Machtelewski, Maria Kern, Thomas Peham and Robert Cipin : Hats off to you! On Day 2, in our masterclass, we look at how the omnichannel expert Takko Fashion ensures performance at all touchpoints. Meanwhile, at our Salesforce partner booth, it's all about CX monitoring with AI and end-to-end transformation for efficient business processes. At the same time, our experts at the Shopware booth will discuss successful internationalization, AI integration, Spatial Commerce, and the latest innovations in the world of product data. Thanks to everyone who is with us again today and showing what Future Retail Excellence is all about. Have great conversations and exciting masterclasses Benjamin Condne Patrick Gottsacker Tobias Stork Hartmut Bischofs Fabian Bologna Carolin Reutter
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See you in Berlin at K5 - Future Retail next week! 🔗 Book a Meeting with Slavy Slavov and Nikola Santrac: We've reserved time slots for personal discussions. If you're interested in digital accessibility, strategies, project delivery, CX monitoring, or just saying hello, click the link: https://lnkd.in/du3UWTrJ 📅 Save the Date: June 25th & 26th in Berlin Let's discuss the latest trends in eCommerce and retail, share insights, explore potential collaborations, and enjoy the vibrant energy of this event! 🚪 Booth: Hall 2, Stand 136 We are excited to see familiar faces and make new connections. Let's experience K5 - Future Retail 2024 together! 🎸 Join us to explore the latest in digital accessibility, ensuring your digital operations and customer engagement are inclusive and seamless for everyone. #K5Conference #Berlin #DigitalExperience #ECommerce #UserExperience #Accessibility #RetailTrends #FutureRetail2024
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