Aapti Institute, in collaboration with Indian Institute for Human Settlements, held a workshop to understand digital trust in the context of shared access. We presented a usage table defining the framework of individual, shared, and mediated usage.
With insights from experts and academicians, we discussed designing more inclusive and effective digital solutions for women, focusing on their roles as service intermediaries, their recreational usage, and their engagement with welfare and livelihood services. Participants also engaged in a dialogue about their diverse digital needs and the importance of context-specific solutions.
We took away some critical insights from our discussions:
👉 Devices don’t reflect shared realities, which are primarily socio-patriarchal - we have to push back on the expectations of individual experiences around digital goods, services and interfaces.
👉 Women need more intuitive financial user interfaces and experiences, both at the digital and institutional levels. We need to be granular about their versions of risk, and not a gender-agnostic framework of it.
👉 As the device is a contested resource, we need modes of verification that do not compromise essential service delivery and safety - this means sometimes looking outside of digital forms to include more direct communication.
👉 Livelihood opportunities are also shared resources, which can impact individual aspirations in a community. It is important to think of mediators in this context, and ensuring that incentives cater to their aspirations.
👉 Physical infrastructure for digital infrastructure remains in a critical stage. In light of that, human infrastructure has to be strengthened and appreciated - this means looking at local digital champions and mediators, visibilising the nature of work by them as efforts made, not just expectations set.
Astha Kapoor Ava Mumtaz Haidar Manvi Parashar
Technology Law Specialist & AI Governance Consultant | Entrepreneur | Founder, VLiGTA® and Indian Society of Artificial Intelligence and Law
3wGreat, we had suggested the same in our GenAI regulation report at https://www.indicpacific.com/post/new-report-deciphering-regulative-methods-for-generative-ai-vligta-tr-002 It’s a serious issue because that’s not being addressed swiftly. Nobody in MeiTY hears. You can also read my proposed AI bill, aiact.in.