Teaching Civility in the Workplace
With Catherine Mattice
Liked by 1,646 users
Duration: 42m
Skill level: Beginner
Released: 4/29/2019
Course details
Focusing on eradicating negative behaviors isn’t always enough to create a happy workplace. Employees and managers also need to learn what they should do to make their environment a respectful and pleasant one. In this course, join Catherine Mattice Zundel as she shares how to create a happier, healthier workplace by teaching civility and setting a good example with your own behavior. Learn about negative behavior as a social phenomenon, what microaggressions look like in action, and how to replace negative language with positive words. Plus, get tips for becoming a more active listener, standing up for yourself when you experience microaggressions and incivility, and coaching others.
Skills you’ll gain
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 3 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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