Project Management Mediation: Conflict Resolution for PMs
With Madecraft and JT Moomau
Liked by 133 users
Duration: 52m
Skill level: General
Released: 6/27/2024
Course details
Since part of the role of a project manager entails working with multiple stakeholders with competing priorities and objectives, every project manager is bound to face conflict at some point in their careers. In this course, executive leader, educator, and consultant J.T. Moomau shares his knowledge on mediating conflict as a project manager, showing you how to navigate some of the most common conflicts you may encounter in your role. J.T. starts by explaining the project manager's role in conflict resolution. Explore different conflict types, conflict management strategies, and healthy conflict resolution that prioritizes empathy. Along the way, J.T. offers conflict management resources that you can leverage to continue improving your mediation skills as a project manager. After completing this course, you'll be ready to confidently mediate and resolve conflicts in your role, ultimately leading to more successful projects and a healthier workplace.
This course was created by Madecraft. We are pleased to host this training in our library.
Skills you’ll gain
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Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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