From the course: Outsourcing Critical Success Factors
Unlock the full course today
Join today to access over 23,200 courses taught by industry experts.
Next steps
From the course: Outsourcing Critical Success Factors
Next steps
- The benefits of understanding and implementing a few particular contract elements, delivery status monitoring and business prioritization processes are considerable. While straight forward, putting these critical success factors in place require a sound relationship between the outsourcer and the client. Relationship management is critical for success. Doing that well allows long-term mutually beneficial outsourcing environments to blossom. To help you out with this, I've included a summary of the critical success factors I've presented in this course in the exercise files. In addition to the other courses I've produced in this series, there are other resources you might find to be helpful. I have two favorite books I recommend at this point. Why they aren't directly related to outsourcing, the techniques outlined in these books can add to the success you achieve when deploying the techniques described in this course.…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.