From the course: Microsoft 365 Teams Administrator Associate Cert Prep (MS-700): Managing Collaboration Tools

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Manage call park policies

Manage call park policies

From the course: Microsoft 365 Teams Administrator Associate Cert Prep (MS-700): Managing Collaboration Tools

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Manage call park policies

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- [Tutor] Call Park, which is available in teams only mode, enables a user to place a call on hold in the team service in the cloud. As an example, a user's phone is running out of battery. So the user decides to park a call and then retrieve that call from their team's desk phone. To park and retrieve calls, a user must be an enterprise voice user, and the administrator must grant the user a call park policy. The feature is disabled by default. So as an admin, you can enable it for users, and create user groups using the call park policy. I'm in the teams admin center, and under voice, I can go to where it says call park policies, and we can see there's a custom park as well as a global org wide default. So the custom one is the one that I created. So if I click on it, we can see that call park is turned off. I'll just go ahead and enable it. And we see there's also a call pickup start of range, end of range, as well…

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