From the course: Microsoft 365 Teams Administrator Associate Cert Prep (MS-700): Managing Collaboration Tools

Configure messaging policies

- [Instructor] Messaging policies are used to control chat and other features for users, and they can provide messaging, such as the ability to delete sent messages, access to memes or the ability for users to remove other users from a group chat. Now, all users are going to be assigned to the global policy by default but custom policies can also be created and assigned to individual users. And any user can only be assigned to one messaging policy at a time. We can manage these policies from the Microsoft Teams admin center and through the Skype for Business online PowerShell cmdlets. Messaging policies can be used to activate or deactivate messaging features, as well as to configure or enforce messaging settings. I'm in the Teams admin center and I'm going to click on meetings on the left-hand side. And here we have the option for creating or editing meeting policies. There's several policies that are already here. For instance, I'll just click on kiosk and we can see what things are turned on or off, and you see you can't make any changes to it because this is a pre-configured policy that's automatically included in Teams. I'm going to go back to meeting policies and I'm going to create a new policy. So I'll click on plus. Now, you can see these particular settings I can edit. I'll just call this one new policy. And we can see all the different things, such as meet now in channels, Outlook add-in, channel meeting scheduling. Lots of different options here. Engagement reporting, meeting registration and who can register. So I can go into who can register, for instance. And I can say everyone, everyone in the organization. Under the engagement report, you can see it's either enabled or not enabled. Now we have the option for audio and video, being able to edit that. For instance, I can turn on local broadcasting. I can also set the media bit rate if I'd like. Under recording and transcription, we can add transcription, and let's say we're going to turn off cloud recording. And that won't be an option for that user. That gets assigned to this policy. Then we have content sharing. So we want to allow content sharing for this policy? So we see the allow a participant to give or request control is turned on. What about an external participant? Well, if we allow that, that means that a user and another tenant that we invite into our team can then do this same type of request control. Then we have PowerPoint sharing, whiteboarding, shared notes and others. We can see at the bottom letting anonymous people start a meeting is not turned on, and then we have some dropdowns for roles that have presenter rights in meetings. We see everyone but the user can override if they like is default, and you can change that to any one of these other options. And if you're having any dial-in users come into the meeting, you can choose to allow dial-in users to bypass the lobby and go right into the meeting. Then for live captions, you can see it's not enabled but the user can override or just not enable it at all. I'm going to save this policy. And then I'm going to apply it to users. So I'm going to click on manage users. And I'm going to click on a user. And then I'm going to click on policies. Now I'm going to click on Edit policies. And I'm going to change the messaging policy from Custom1 to NewPolicy and click Apply. Users who require no customization will automatically use the default policy. But customize policies for individual users can assist in special cases.

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