From the course: Managing a Cross-Functional Team

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Motivating people

Motivating people

- Motivating a cross-functional team requires the leader to set goals that inspire people. They have to connect team member's work to the project's success. They also have to understand people from different backgrounds. Goals need to be ambitious but pragmatic. Consider setting a commit goal and a stretch goal where it's appropriate. A commit goal is the basic expectation of what somebody's going to deliver. A stretch goal if everything goes right and we do all the right stuff, and we get a little bit lucky, here's what we can achieve. People want to know their work matters. You have to make the linkage from their task to the broader project objectives. One technique I love for doing this is sitting the team down in front of a whiteboard. We then write down all the tasks they're responsible for on the cross-functional team project. Then, we write the broad project objectives at the top of the board. We spend time linking every single task they're working on to those broader goals for…

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