From the course: Diversity, Inclusion, and Belonging

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Practice effective listening

Practice effective listening

- Listening is so much harder than talking, and I think that's probably why the world is created of both introverts and extroverts. I had the privilege to meet with Susan Cain, the author of "Quiet," and I started sharing who I am as an introvert and how it manifests, and I think that is partly a superpower, 'cause as an introvert you tend to listen more. You're quieter. You're absorbing. You're processing many voices in your head, not one, but many different things. And then when you're speaking, it's about that one thing you're trying to narrow down into. And extroverts tend to have the stimulating creativity of thrown out ideas and brainstorming and creating energy, and which I envy completely, but I think the powerful combination of the two is amazing. But what I've learned is that listening, even for an introvert, is extremely hard and tiring. So if you care deeply, if you start your day with intentionality and…

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