From the course: Communicating with Emotional Intelligence

Communicate with emotional intelligence

- Communicating with emotional intelligence can propel your career to the next level. Emotionally intelligent communicators boost bottom line performance of their organizations. They build great relationships and they win bonuses. Hello, I'm Brenda Bailey-Hughes. I teach emotionally intelligent communication at a nationally ranked business school. And I use the content from this course when I coach business professionals and executives like yourself. I'm so glad you're joining me to learn things like how do you keep a poker face when inside your upset? How do you read a room to know what people are really thinking? How to respond when someone else is angry or sad. And, how do you show empathy? At the end of the course, test your EI savvy by spotting do's and don'ts in a scenario. I know you're smart, but at the end of the day, your emotional quotient, or EQ, can help you more than your IQ. Your EQ will further your career. So let's get started.

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