From the course: Coaching for Results
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Guidelines for navigating performance issues
From the course: Coaching for Results
Guidelines for navigating performance issues
- Let's start with two hard truths. One, everyone, including you, will have performance challenges at some point in their careers. Two, poor performance is your responsibility. As a manager, growing your leadership bones, you have to ask yourself is it me or is it them? In my experience, the answer is often a bit of both, but it starts with you. So, let's look at the most common performance issues, poor quality work, lack of time management and productivity, absenteeism, poor communication, harassment and bullying, stakeholder or customer complaints. As a manager, you can do a lot to avoid major performance issues by making sure you're setting goals and expectations with your people and regularly checking in with them. It's also a good idea to recognize good performance publicly and offer constructive criticism privately. And, when you learn about a performance issue, do not let it simmer, deal with it. You…
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