Territory is New England regions. Service area includes Concord & Portsmouth, NH; Burlington & Manchester VT; Boston, MA
Position Description
Nationwide provider of Medical Imaging solutions in X-ray, CT, MRI and Ultrasound, is seeking an experienced X-ray Field Service Engineer. This person will be responsible for Corrective Maintenance and troubleshooting of Medical Imaging equipment, scheduled Planned Maintenance (PM) events and installation of medical imaging equipment at customer’s facilities. This position is home office based. Limited overnight travel for service and training is expected.
Roles & Responsibilities
Provide a high level of customer satisfaction by providing ongoing maintenance, technical Support, troubleshooting and repairs for medical imaging equipment, to include basic x-ray, both stationary and portable, digital imaging, PACS and networking environments, C-Arms, Ultrasound and Flouro systems.
Installation of imaging equipment to include some project management, site inspections, assist with site planning and interaction with customers and contractors as needed to insure preparation of the site to OEM specifications.
Completion of all necessary state and FDA required paperwork associated with the installation of radiation generating equipment.
Ordering of parts and supplies required to maintain equipment and tickets assigned.
Maintains a working knowledge and complies with all applicable federal, state, and local laws, regulations and industry standards.
Provides “On-Call” service coverage after normal business hours on a rotation basis with fellow team members in the area.
Completion of all administrative duties to include but not limited to service ticket closure, time sheet completion and submission, expense reporting, FDA reporting, radiation badge compliance, tools & test equipment care and maintenance as required by company policy.
Requirements
Experience
5 Plus years’ experience in the Medical Imaging Field Service industry with proven knowledge and skill in diagnosing and repair Medical Imaging equipment. Training and experience on the following OEM’s and equipment lines is a plus…
Carestream Medical Imaging Systems
Quantum Medical Imaging
Canon RadPRO Portables and In-room
Del Medical
Konica Minolta Digital Imaging Systems
Fuji DR Imaging Products
GE AMX Portables & OEC C-Arms
Summit / Amrad Medical Imaging
Valid driver’s license and good driving record are required.