Direct message the job poster from Western Electrical Contractors Association, Inc.
Kimberly Delaney
Human Resources Generalist at Western Electrical Contractors Association, Inc.
The Workforce Development Specialist manages the dispatch process for enrolled apprentices, as well as new recruits. The WDS communicates regularly with member contractors to assess their needs and fill requests promptly.
The WDS works with the Workforce Development Manager to facilitate the apprenticeship registration process including, but not limited to sourcing applicants, identifying whether or not minimum qualifications are met, scheduling and proctoring basic skills, aptitude and physical tests, scheduling interviews, and conducting new-hire orientations as needed.
Essential Functions:
WORKFORCE MANAGEMENT and CUSTOMER SERVICE
1. Understands Rules and Regulations, and Standards for all programs.
2. Coordinates Student Dispatch with Contractors.
3. Manages Public Works Compliance Forms related to Apprentice Employment.
4. Prepares Student Dispatch Sheets for change in status or employers.
5. Composes letters as necessary.
6. Confirms Students participation before dispatching and addresses any discrepancies.
7. Works with other Staff Members on disciplinary preventative measures.
8. Assists with Wage Calculations.
9. Serves as part of the overall Apprenticeship Team and assists with various projects and customer service as required.
10. Process and follow up on Apprentice Leave of Absences
11. Responds to client needs and inquiries with in a courteous and timely manner (ASAP, but within 24 business hours).
Training and Education
1. Provides guidance, assistance, and training on all aspects of the dispatch and
selection process.
2. Serves as a resource and provides training on the application and intake process.
3. Works in a collaborative manner with contractors and other agencies on matters pertaining to workforce needs and recruitment.
4. Assists Members and Students with a wide range of employment questions using knowledge and skills gained during employment.
RECRUITMENT
1. Provides feedback on recruitment and selection processes and practices.
2. Provides information regarding program minimum requirements and benefits to prospective students via phone calls, emails and direct mail.
3. Works with others across the organization, external contacts of significance, and members of WECA. i.e., BIA, Job Corp, Schools, etc.
4. Will work closely with the Workforce Development Manager to assist with the recruiting of qualified applicants for WECA’s Training Programs in accordance with state and federal regulations and company policies and procedures, consistent with the highest ethical standards.
5. This position will coordinate testing and interviewing activities in all locations and conduct follow-up with interviewees and applicants.
6. Participate in job fairs, outreach events, and other special events to explain programs to potential students and contractor members as needed.
Knowledge, Skill and Experience:
1. Must have effective communication and interpersonal skills as well as those
needed for conducting needs assessment, providing input on candidate
selection and problem solving in group or one on one situations.
2. Ability to interact effectively as either a leader or as a member of a team and work collaboratively with other departments. Ability to listen to customers (e.g., apprentices, contractors, staff, etc.) and to understand and respond positively to their requests.
3. High comfort level working in a diverse environment.
4. Ability to adapt to changing assignments and multiple priorities.
5. Ability to manage multiple tasks and successfully meet deadlines.
6. Ability to set a professional and positive image for the Association.
7. Able to conduct complex analyses and develop recommendations.
8. Proficient in Microsoft Office (Word, Excel, Outlook, and Sharepoint)
9. Organizational and Data Entry Skills
10. Self-Motivated Team Player
11. This position requires local travel
12. This position requires use of personal vehicle. Expenses associated with business travel are reimbursed.
13. Must have normal automobile insurability and valid driver’s license. Normal insurability is defined as the ability to secure insurance coverage without high-risk premium or cancellation.
14. Prior experience in / knowledge of the electrical and/or apprenticeship field a field a plus.
15. Knowledge of the recruitment, screening, interviewing and referral processes as well as knowledge of employment law a plus.
16. Participates in any assigned Training
17. Punctuality and Attendance a necessity
18. Must possess a high level of accuracy
19. Ability to work flexible hours between 7 a.m. and 6 p.m. when necessary
20. Bachelor’s degree preferred
Employment type
Full-time
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