LoneStar Voyages stands as a premier travel agency dedicated to curating extraordinary travel adventures for our clientele. We specialize in tailoring bespoke itineraries and memorable journeys for individuals, families, and groups. Our team embodies a fervent love for travel and is steadfast in providing top-tier service to ensure our clients' travels transcend expectations.
Job Description:
As a Work From Home Appointment Setter at LoneStar Voyages, you will play a pivotal role in our daily operations by efficiently managing appointments and schedules to enhance client interaction and streamline agency workflow. Your responsibilities include coordinating appointments between clients and travel advisors, maintaining meticulous records, and delivering exceptional customer service.
Benefits:
Competitive compensation based on experience
Comprehensive health, dental, and vision insurance options
Retirement savings plan (401k) with company match
Paid time off and holiday benefits
Opportunities for professional growth and advancement within the company
Employee discounts on travel services and merchandise
Supportive and collaborative work environment within a team of passionate travel enthusiasts
Responsibilities:
Appointment Coordination: Arrange and manage appointments for clients to meet with travel advisors
Client Communication: Engage with clients via various communication channels to confirm appointments and furnish necessary details
Calendar Management: Maintain and update the appointment calendar to ensure accurate scheduling and prevent conflicts
Follow-up: Conduct follow-up communications to confirm appointments and remind clients of upcoming meetings
Database Maintenance: Ensure the accuracy and currency of client databases by regularly updating information
Administrative Assistance: Provide administrative support to travel advisors as required, including document preparation and file organization
Customer Service: Deliver exceptional customer service by addressing client inquiries, resolving scheduling conflicts, and ensuring overall client satisfaction throughout the appointment process
Performance Tracking: Monitor appointment metrics and furnish regular reports on scheduling activities and performance
Qualifications:
High school diploma or equivalent; additional certification or training in administrative support is advantageous
Demonstrated experience in appointment setting, scheduling, or related administrative roles
Exceptional communication skills, both verbal and written
Strong organizational abilities with a knack for multitasking and prioritizing tasks effectively
Proficiency in utilizing scheduling software and Microsoft Office Suite
Meticulous attention to detail and accuracy in maintaining records and scheduling information
Ability to work autonomously as well as collaboratively within a team
Customer-centric mindset with a dedication to delivering exceptional service
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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