Work At Home Licensed Property & Casualty Insurance Agent

Job Description:

• Answering inbound calls for basic and routine customer service inquiries which may include: Regular payments and payment plan changes, proof of insurance, password reset and customer ID
• Promoting products and services
• Explaining coverage and insurance terms clearly for existing customers

A few details of this opportunity are below:

• Training Start: July 31, 2024
• Training Time: TBA, Tuesday- Saturday
• Training Duration: (5 weeks training, 2 week nesting)
• Hours of Operation: 4:PM - 8PM CST (Monday to Friday)
• 6:00 AM - 8:00 PM CST (Saturday to Sunday)
• 
  
• SATURDAY AND SUNDAY ARE MANDATORY!

Qualifications: 

• Licensed for Property & Casualty in your current state of residence
• Dedicated area to work from in your home
• Ability to identify customer needs and clearly articulate products and services
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Meet all attendance and dependability requirements
• Highly developed sense of integrity and commitment to customer satisfaction
• Ability to pass a drug screen and background check 
• Minimum of 6 months experience in a customer facing work environment where you are developing and/or closing sales
• High school diploma or GED is required
• Authorized to work in the United States

Basic System Requirements: 

• Two (2) available CAT5 ports in your internet router/modem (see image 1)
• Extra Flat screen 21" monitor with a DVI-D 24+1 port (see image 2 and attached pdf form)
• USB Headset MUST BE any of the following:
• Plantronics 3320 Blackwire – Approx.. $54.95 on Amazon (No other cords required)
• Plantronics 5220 Blackwire – Approx.. $80.78 on Amazon (No other cords required)
• Plantronics EncorePro 520 – Approx. $75.00 on Amazon (Requires the purchase a DA80 USB Plug Adapter. Approx. $20.00 on Amazon)   
• Personal device capable of loading Apps (IOS/Android). You will be required to use your personal device for new hire orientation, program specific training (PST), and on-going for Multi-Factor Authentication.

EVERISE COMPANY OVERVIEW

Everise is an award-winning global experience company, delivering over 500,000 daily experiences in 20 languages around the world. Our unique set of customer, digital, and product experience solutions include support for voice, video, and chat in addition to specialized support for IoT, enterprise AI, content moderation, fraud detection and more. With headquarters in Singapore, Everise leverages a unique geographic footprint and deep domain expertise in healthcare, hospitality, travel, technology, financial services and other high-growth verticals to extend CX transformation to Fortune 500 brands and the world’s most loved unicorns. Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!