At Otelier, we put data and efficiency at the heart of hotel operations so hoteliers can return to hospitality. As the hospitality software behind every great host, we provide the tools to automate back-office tasks, streamline budgeting and forecasting, and offer crystal-clear insights into property or portfolio performance. Embrace the opportunity to be part of a transformative journey with Otelier, where we harness data to optimize operations, facilitate decision-making, and automate the mundane. This is not just a career—it's a chance to shape the future of hospitality, making data work for the industry, not the other way around.
As a Sales Leader in our Strategic Global team, you will be pivotal to our company’s current and future success. You will be a key member of our fast-growing and high-performing sales team and will be critical in building personal relationships and making our prospective customers successful. You will be focused on working with our Strategic Markets customers to understand their needs, uncover potential risks, and partner with them to ensure their continued success while identifying opportunities to utilize additional Otelier products.
Responsibilities
Build and maintain strong, long-lasting relationships with key clients, serving as a trusted advisor and advocate for their needs.
Identify opportunities for upselling and cross selling our SaaS products to existing clients.
Collaborate with the sales team to expand the use of our solutions within client organizations.
Stay informed about our SaaS products, features, and updates.
Provide clients with guidance on best practices and help them maximize the value of our solutions.
Address client inquiries and issues in a timely and effective manner.
Coordinate with internal teams to ensure prompt resolution of client concerns.
Analyze client usage data to identify trends and opportunities for improvement.
Prepare regular reports on account health, usage, and satisfaction.
Conduct compelling remote and on-site presentations and product demonstrations to C-Level executives.
Monitor industry trends, competitive landscape, and client feedback to inform strategic decision-making and identify areas for growth and innovation.
Stay current on industry trends, competitive landscape, and regulatory developments impacting the hospitality sector on a global scale, leveraging this knowledge to inform strategic decision-making and drive business growth.
Requirements
Multiple hotel brand knowledge of front and back-of-the-house operating systems. (Accounting, Revenue Managment, PMS etc.)
Sales experience in a SaaS/Hospitality environment.
Ability to run a full sales lifecycle, start to finish, within the Strategic Markets segment.
Experience executing detailed product presentations and web demonstrations of our software and how our products add value to C-level executives, ownership/asset managers, hotel management groups and property level operators.
Adept at identifying and utilizing internal resources (Customer Success, Sales Engineers, etc.) to build additional product awareness, assist in sales cycles, and close deals.
High level of empathy.
Proven ability to make strong connections and overcome rejection to achieve results.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Hospitality
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