At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
What You Get To Do
In this key leadership role, you will lead and manage all aspects of operations, including guest arrival, rides and attractions, operations revenue, landscape, grounds and custodial services, environmental health and safety, and security operations. In all you do, you will be focused on advancing safety, guest focus and team member motivation. You will:
Provide strategic leadership and goal setting for our multi-faceted operations
Develop strategies to ensure team member safety and engagement
Lead ongoing guest satisfaction improvement efforts
Leverage global theme park industry trends to innovate unique new product ideas
Collaborate with Corporate on research, development and implementation of park operations
Oversee the creation and management of expense/capital budgets
Meet operations budget/revenue targets and maintain financial compliance
Serve as senior management representation to varied stakeholders
Partner with senior leadership as well as community boards/committees
Communicate professionally and effectively with Ambassadors, vendors and our guests
Perform other duties as assigned
What It Takes To Succeed
Related Bachelor’s degree preferred
Ten or more years of theme park experience
Five or more years of ride operations experience
Five or more years of senior management/leadership experience
Expertise in the development and operation of large thrill rides
Extensive operations background in tourism, theme park operations or related field
Solid experience in logistics and high-volume guest operations management
Exceptional communication, presentation and project-management abilities
Experience managing multi-million-dollar budgets
Strong technical knowledge of ride operations, ticketing and admissions systems
High-level business acumen
Working knowledge of industry developments and trends
Superior leadership, motivational and collaboration skills
Ability to work a flexible schedule, including nights, weekends, and holidays
What Else Is Important
Must be able to lift, push, pull and/or carry up to 50 lbs.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
You will perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Must be able to work indoors and outdoors, in varying weather, to include extreme heat
Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
Will perform cleaning duties; including use of cleaning chemicals
Will work flexible schedules/hours based on business needs, to include opening, mid-, and closing shifts; nights, weekends, and holidays
Must be flexible in work locations as placement will depend on business needs and career development opportunities
Strong written/verbal communication skills; able to read, write and speak English.
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
EEO Employer
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Entertainment Providers
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