VP IT Business Solutions - GM Protection

Overview

Why GM Financial Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history.

We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world.

We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers, and business.

Responsibilities

About the role:

GM Financial is targeting significant growth as it transforms the Protection/Insurance Products into a full captive platform. Our team is responsible for bringing the branded General Motors F&I products to market and we work hands on with our dealer partners to improve performance in their F&I department. This role will lead cross functional product teams performing analysis, design, development, automation and production support for GMF's North America GM Protection technology platform. Do you enjoy being innovative and working in agile methods? The VP IT Business Solutions - GM Protection has overall responsibility for the establishment and execution of a strategic plan for the development, delivery and maintenance of software solutions to meet GM Financial business partner's strategic objectives. The role should align to business leaders, in their area of responsibility, and must be able to recognize, develop and evolve business and IT processes, technology and people. This role will be responsible for interacting directly with all levels of the organization ensuring that technology solutions are clearly identified, objectives are defined and results are achieved that provide a competitive advantage.

In This Role, You Will

• Retain and attract technology talent and foster engineering culture to exceptional GM Protection experience for GMF clients
• Oversee the system architecture, implementation, and sustain activities for the GM Protection technology platform to support the business operating model including enrollment, onboarding, point of sale, contract originations, servicing and data management
• Oversee third party technology vendors ensuring they maintain adequate processes, controls, and security infrastructure
• As needed, collaborate with business partners on forecasting, developing businesses cases, prioritizing opportunities, evaluation of approaches and other product management like activities
• A change agent who can influence various stakeholders in business and technology domains to improve customers, dealers and GMF associates experience
• Direct and oversee agile teams to gather project requirements, resolve production issues and maintain business information systems
• Develop processes, controls, and operational budget for department
• Establish and maintain development and testing standards and control measures for developed software and systems
• Establish, manage, and report upon application and team performance and key quality metrics
• Coach, mentor and develop employees to strengthen skill sets, foster high performance and support further career growth
• Work with IT and business management in developing business strategy and technology roadmap to include tools, processes, standards and methods, leveraging industry standards and best practices
• Assist in the overall leadership and implementation of emerging technologies and best practices
• Perform other duties as assigned
• Conform with all company policies and procedures
  
  

Qualifications

What makes you a dream candidate?

• Advanced knowledge of large-scale information systems, application development technologies, architecture and tools
• Working knowledge of DevSecOps concepts, including continuous integration, continuous testing and continuous delivery
• Advanced knowledge of Agile methodologies
• Knowledge of Warranty, Service Contract, or Insurance administration technology platforms preferred
• Knowledge of Auto Finance and lending business functions, policies, and procedures
• Knowledge of security frameworks, methodologies, policies, standards, and best practices
• Extensive experience supporting large and complex business operations environment
• Must be versed in all relevant technical disciplines
• Ability to effectively lead, organize and supervise
• Ability to effectively translate technical knowledge into realistic and attainable strategies, policies and processes and to implement them with positive impact on corporate goals and objectives
• Strategic thinking with ability to provide innovative technology solutions
• Commitment to quality and customer satisfaction and promotes a positive corporate culture
• Ability to make management decisions and set direction regarding the design, development and testing of software solutions
• Strong, effective and persuasive oral and written communication skills with the ability to effectively prepare and present information and respond to questions from all levels of management and public groups
• Ability to work proactively, efficiently and effectively prioritize, with the ability to work through stressful situations and execute multiple projects
• Ability to provide leadership through influence, inspiration collaboration and teamwork
• Ability to relate well with others, build relationships and constructively interact with a variety of people and situations
• Ability to demonstrate integrity while successfully managing work demands and pressure; continually pursues personal development
• Strong leadership, interpersonal and communication skills
• Strong Agile development and testing expertise and leadership with experience rolling out new Agile processes, training and cross-functional adoption
• Prior software process experience highly desirable including waterfall, RUP, XP, etc and transformation from those methodologies into Agile
• Experience with RESTful APIs and SOAP-based web services
• Experience in budgeting, planning, personnel development and business tools required
• Experience in implementing Cloud native solutions preferred
• Experience managing 30+ person team
  
  

Experience

• Bachelor’s Degree in Computer Science, Management Information Systems or related discipline or equivalent experience required; Master’s Degree preferred.
• Greater than 10 years progressively responsible experience within information technology required
• Greater than 7 years of leadership experience required
  
  

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture. We have an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than. work — we thrive.

Compensation: Competitive salary and bonus eligibility; this role is eligible for company vehicle program.

Work Life Balance: Flexible hybrid work environment, 3-days a week in office.

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