All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Our Promise To You
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Full Time/Variable shifts 12-hour shifts, Mon-Friday or five 8-hour shifts, Mon-Fri. (Evening & Weekend availability REQUIRED)
Location: 600 Courtland St., Orlando OR 601 E. Rollins St., Orlando.
The Community You’ll Be Caring For
Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year
The Role You’ll Contribute
The CxC Virtual Care Nurse coordinates care, educates clients, and provides protocol-driven interventions within the scope of practice that have direct influence on clinical and whole health outcomes. It is a dynamic and systemic collaborative approach to providing and coordinating health care services to a defined population across the continuum. Responsibility include virtual assessment of healthcare needs, collaboration, and coordination with health care providers, and development of plan of care with accurate documentation of these activities. Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of AdventHealth consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The nurse reports to department leadership and maintains a working knowledge of AdventHealth service offerings, service workflows, and CxC technologies necessary to perform all job functions.
The Value You’ll Bring To The Team
Demonstrates excellent customer-care skills
Provides virtual clinical care within their nursing scope of practice
Competent in remote patient monitoring and uses critical thinking skills and decisive judgment to provide triage to symptomatic consumers in accordance with scope of practice
Elicit questions, concerns, and information from caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop patient care plan and follow-up
Provide professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment; when appropriate, escalate interactions to appropriate emergency response services
Provide referrals to healthcare providers and community resources when appropriate; assist with follow-up or appointment scheduling when needed
Utilize proper escalations when issues arise and see them through to resolution
Adhere to all established workflows, scripting, and department greetings
Thoroughly document all interactions and consistently update consumer records in the relevant technology system(s)
Provide courteous responses and excellent customer service when fielding inquiries from a variety of sources, including consumers, clinic staff, physicians, CxC colleagues, and leaders
Qualifications
The Expertise And Experiences You’ll Need To Succeed
Associate and 2 year's experience
State licensure as a Registered Nurse (RN)
Minimum (2) years of clinical experience in a health-related field; (1) minimum of nursing experience
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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