Vice President of Program Management

***MUST HAVE MANAGED CARE EXPERIENCE WITHIN NYS HEALTHCARE PROVIDER NETWORKS***

The Vice President (VP) of Program Management, reporting to the COO, will be responsible for leading our Program Management Office (PMO). The VP of Program Management will utilize best-in-class program management methodologies to support the end-to-end oversight of the program strategy and management for initiating, planning, executing, controlling, and reporting, on all initiatives supported by the PMO. They will build strong relationships with leaders across the organization to ensure all projects are delivered on time and meet the expectations of stakeholders. The VP of Program Management will be a highly resourceful, self-driven individual with strong communication skills, who has the ability to partner, execute, and lead through influence and collaboration across the company to creatively solve problems and generate results.

Job Description

• Develop and maintain the Program Management Office (PMO) and support all large and complex projects that are directly tied to the organization’s strategic goals.
• Assess the existing project management processes, tools, techniques, and templates and create a strategic roadmap to advance the program.
• Partner with leadership to ensure initiatives assigned to the PMO are in line with the organization’s trategic goals, prioritized appropriately and business and IT resources are assigned.
• Work closely with cross functional departments to understand project requirements, align on the strategy, and formalize a project delivery schedule.
• Allocate project management resources effectively, ensuring the right skills and expertise are applied to each project.
• Oversee the end-to-end project lifecycle, across all projects, from initiation to close, ensuring projects are delivered on time, within budget, and meet business expectations.
• Proactively identify potential risks and develop mitigation strategies to minimize impact on project timelines and budget.
• Provide oversight and understanding of business process redesign and drive change to improve business outcomes.
• Foster a trusting relationship with leadership and all third-party vendors.
• Establish and rollout a formal PMO steering committee which will be used to
• keep all members informed and aligned on the overall progress of the program,

communicate critical updates to key milestones, and address any open

decisions, risks, or issues.

• Create and rollout program dashboards and other tools that demonstrate the

performance of the PMO and all projects managed by the team.

• Manage and mentor a team of project managers, fostering a collaborative and

high-performance culture.

• Provide guidance, support, and professional development opportunities for

direct reports.

• Minimum Qualifications
• Bachelor’s Degree in Healthcare Administration, Finance, Accounting, Business, Science, or related field.
• Minimum 5-7 years’ experience working at a health plan in project management or operations
• 3+ years’ experience managing large complex projects (i.e., multiple project managers, 15 plus project staff, $2 million or more project budget) required.
• Extensive working knowledge of the software development life cycle and the ability to operate effectively within the process.
• Experience implementing third-party applications.
• Experience with working cross functionally to have a holistic understanding of

how the operations, corresponding processes, and technology solutions work.

• Advanced proficiency in Project Management and Process Improvement tools

including Microsoft Project, JIRA, Excel, and Visio.

Licensure and/or Certification Required

Project Management Professional (PMP) certification or extensive experience using a PMI-based Project Management Methodology/Process Improvement methodology required.

Professional Competencies

• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication
• Strong leadership skills with a focus on a collaboration and buy-in from key stakeholders.
• Ability to assume a consulting role with executive management and external executives
• Strong organizational skills with the ability to manage multiple projects and priorities concurrently.
• Superior oral and written communication skills that are leveraged to effectively convey the project status, risks, issues and other deliverables clearly and effectively to senior leaders of the organization.
• Strong problem-solving skills and a proactive approach to identifying and resolving a challenge.
• Ability to effectively communicate with technical and non-technical stakeholders, translating between business needs and technical solutions.
• Must be responsive, action-oriented and able to build trust with various stakeholders.
• Polished interpersonal skills with emphasis on discretion and diplomacy.