LifeStation, a healthcare technology company that is a leading national provider of medical alert services, is seeking a VP of Operations. You will oversee the service delivery functions of the company, ensuring that it is managed and performing effectively and efficiently. This role offers a unique opportunity to develop, implement and maintain procedures and standards across the organization.
The ideal candidate for this job is an expert with both people and process and understands intuitively how to impact change while promoting the cultural values of the organization. The VP of Operations is a member of the senior leadership team and is crucial to LifeStation’s ambition to sustain our rapid growth.
What You Will Be Doing
Manage the operations for multiple departments, including procurement, order processing, order fulfillment, logistics/reverse logistics, and customer field installation.
Accountable for the financial performance of your service areas. Oversee the development and submission of capital and operating budgets and manage to them
Own all KPI’s related to departmental performance
Own relationships with third party partners and be accountable for associated delivery outcomes of the third-party partners
Build strategic relationships with key departments. Function as liaison, resource, and thought leader to other divisions and departments
Identify and evangelize process improvements that will help the teams reach their business goals and blaze new trails within the organization
Optimize, expand, and integrate the technology required to support the operations of the business
What You Need For This Role
15+ years’ experience
Must have experience hiring, firing and onboarding positions from senior managers to entry-level hourly employees
Must be a technology evangelist, with a solid background in the use of software tools to solve problems and improve processes
Outstanding verbal and written communication skills, in person and on the phone
High EQ and team leadership skills
MBA preferred but not required.
Can collaborate and influence in a “win as a team” environment
Must have the ability to see the big picture and understand how small changes and improvements can have a large impact
What's In It For You
Top pay (salary depending on experience; submit your expectations with your application) and excellent comprehensive benefits package
Chance to grow by working with an extremely experienced and talented team
Entrepreneurial work environment with the freedom to get things done
Make a true impact on our company and products with high-visibility and possibilities for career growth
Excellent location close to highways and public transportation
Benefits and Perks
Excellent Comprehensive Insurance Coverage
401(k) Retirement Savings Plan & Employer Match
Gym/Fitness Program Reimbursement
Access to Corporate Discounts
Company outings, catered lunches, team building events and much more
Company Paid Life Insurance
And much more…
Seniority level
Executive
Employment type
Full-time
Job function
Management, Customer Service, and General Business
Industries
Online and Mail Order Retail, Consumer Services, and Retail
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