Vice President, IT Operations and Development

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview: The Vice President, IT Operations & Development provides leadership and oversight of MCU’s IT operational and development strategies.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Manage all aspects of IT operations, ensuring smooth day-to-day functioning, high system availability, and adherence to service level agreements (SLAs).
• Provide leadership and direction to IT operations and development teams, creating a high-performance environment and service-oriented culture.
• Forecast resource needs, manage expenditures, and maximizing cost-efficiency, while considering the needs of core operations and development teams.
• Oversee vendor management creating strategic partnerships with key technology providers to ensure maximizing utilization of technology solutions, secure the best possible solutions and pricing.
• Champion continuous improvement initiatives, identifying opportunities for process optimization, streamlining workflows, maximizing and leveraging technology to enhance efficiency.
• Stay informed on emerging operational and software development technologies and industry best practices, continuously seeking new avenues to improve operational effectiveness and drive innovation.
• Adhere to development lifecycles and standards including business requirements, design, coding, testing, documentation, deployment, and maintenance.
• Provide regular reports on IT performance metrics, resource utilization, budget adherence, and the effectiveness of key initiatives to management.
• Facilitate effective communication channels within the IT department and across other business units, ensuring that IT alignment and collaboration are optimized to support business goals.
• Develops and adheres to departmental budget.
• Ensures compliance with applicable company, state, and federal laws, statutes, and regulations, as appropriate.
• Performs other related duties as assigned.
  
  
  

Requirements:

• Bachelor’s degree in IT, Computing, or related field required; Master’s degree preferred.
• Substantial experience in IT, with successful experience leading and directing major, complex projects. Experience in the financial services industry is preferred.
• Demonstrated success in planning, organizing, leading people and activities.
• Ability to motivate, direct and coach staff.
• Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
• Excellent verbal and written communication skills.
• Mastery of Jack Henry systems and third party applications such as Symitar & Microsoft Development platforms.
• Ability to solve technical and operational problems.
• Excellent customer service and project management skills.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  
  

Leadership Competencies:

• Proven ability to manage change
• Capacity to take calculated risks and innovate
• Experience in setting vision and strategy
• Lead by example and encourage team in developing adaptability
• Successful in communicating effectively
• Prioritizes developing others
• Thinking that values diversity and difference
• Proven ability to build and maintain relationships at all levels of the organization
• Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
  
  
  

Why you’ll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following:

Results – You’ll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility – You’ll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity – You’ll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork – You’ll work to achieve common goals as part of ONE TEAM.

Ownership – You’ll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging – You’ll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you:

Competitive Compensation, Medical And Dental Benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary: $175000 to $225000