Vice President, Education - Matrix & Pulp Riot

Job Title Vice President, Education - Matrix & Pulp Riot

Division: Professional Products Division

Location: Hudson Yards, NY

Reports To: General Manager, Matrix & Pulp Riot

Who We Are

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably, and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L’Oréal Professionnel, Kerastase, Redken, Matrix, Pulp Riot, Biolage, Mizani, L’Oreal Technique and Pureology.

What You Will Do

The Vice President of Education is responsible for the strategy, direction and success of the Matrix and Pulp Riot Education departments, ensuring they are fully aligned with the business goals to drive brand growth ambition. This position directly oversees the Matrix Training and Field Education teams and the Pulp Riot Education team. This position also works cross-functionally with Matrix/Pulp Riot Marketing teams, PPD Commercial teams, and SalonCentric Omni Education.

Key Responsibilities Include

• Visionary Leadership: Develop and implement a compelling education strategy that aligns with and amplifies the brand strategy, establishing the brand as a leading voice in education within the professional beauty industry.
• Strategic Partnership & Content Customization: Collaborate closely with DMI to identify US-specific education needs. Adapt and translate global DMI education content to resonate with the US audience, ensuring relevance and effectiveness.
• 360-Degree Education Excellence: Drive consistency across all pillars of education for brand, including curriculum, artist recruitment, training, field education deployment, and shows/events. Additionally, ensure consistency of education excellence across all channels (local, stores, street, state RDA, Digital Edu, prolab, shows/events).
• Data-Driven Impact & Sales Alignment: Establish clear and measurable objectives for all education initiatives, directly linking them to sales growth and brand objectives. Analyze program effectiveness, track key performance indicators, and implement data-driven refinements to optimize impact and ROI.
• Stylist/Customer-Centric Approach: Demonstrate a deep understanding of both hairdresser and consumer needs within the professional beauty landscape. Develop nuanced and tailored education approaches that recognize the unique requirements of retail and color segments (with a strong emphasis on color education for professional stylists, approximately 90%).
  
  

Required Qualifications

What We Are Looking For:

Minimum 12y of education and/or professional beauty industry experience

Job Specific Experience/Skills

• Education Authority: Demonstrates deep knowledge of stylist education needs, best practices in adult learning and facilitation, emerging trends, and the evolving professional beauty landscape.
• Influential Leader: Leads and inspires cross-functional teams, both in-person and remote, fostering a culture of collaboration and high performance.
• Strategic Thinker: Translates data and insights into actionable strategies that drive business growth and achieve measurable results.
• Business Acumen: Possesses strong commercial instincts and a proven track record of exceeding sales targets and managing budgets effectively.
• Communication: Possesses excellent oral and written communication skills
• Strong computer skills, including MS Excel/Word/PowerPoint
• Strong organizational and time management skills
• Ability to travel, which may be significant at certain times of the year (40%)
• Position is based in NY Office at Hudson Yards
  
  

Preferred Qualifications

• College degree preferred.
• Cosmetology license preferred.
  
  

What’s In It For You

• Salary Range: $176,000- $255,200 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs
  
  

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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