Veterinary Care Coordinator

Home With Dignity

Veterinary Care Coordinator

Ignite your career by joining Home with Dignity, a renowned nationwide mobile veterinary practice dedicated to in-home euthanasia services. Elevate your professional journey with a position that goes beyond the ordinary – we're searching for a compassionate, self-motivated, and empathetic Care Coordinator to be a crucial part of our unique team.

As a Care Coordinator at Home with Dignity, you won't just have a job; you'll have a mission. You will guide pet families through the in-home euthanasia process, offering support and understanding during a difficult time. Your excellent communication skills will be at the forefront as you facilitate the scheduling of in-home appointments for our dedicated team of Doctors. And the best part? You can do all of this from the comfort of your own home, as this position is entirely remote. All client and doctor communications will be conducted over the phone, giving you the flexibility to make a difference from anywhere.

At Home with Dignity, we understand that Care Coordinators are the heart of our team. In this role, you won't just be performing tasks – you'll be providing one of the greatest final gifts to a family's cherished pet. Join us in making a meaningful impact and take your career to new heights with Home with Dignity.

Job Responsibilities:

• Answering client calls in a timely and supportive manner
• Address concerns and coordinate care compassionately
• Gather and document the pet’s medical information
• Schedule appointments in a logical and effective manner
• Support client relations with multiple veterinarians
• Go above and beyond to be compassionate when assisting clients, their pets, and doctors
• Communicate routinely with Operations Manager, veterinarians, and staff by keeping them informed of client issues, requests, appointment information, and any pertinent information
  
  
  

Skills / Qualifications:

• Must reside in Ohio
• At least 2 years of customer service experience in the veterinary industry
• At least 5 years of experience practicing front-line animal care specifically in a veterinary office
• Communication skills, strong and professional interpersonal skills, and displays compassion
• Organizational skills
• Tech savvy
• Ability to multi-task
  
  
  

Benefits:

• Part-time and full-time opportunities
• $16 - $19 per hour
• Bonus Opportunities
• Health, vision, and dental insurance
• Short-term and long-term disability
• Life insurance
• 401k with match
• Employee assistance program with licensed social worker on staff
• Paid time off
• And more!