The Penske Vehicle Delivery Center is responsible for the tracking, preparation, registration, exchange, and disposal of Toyota employee lease vehicles. A variety of computer applications and software is utilized to ensure compliance with State and Department of Motor Vehicles regulations, as well as Toyota employee policies.
Essential Job Functions
Track team member and department vehicle movement to Plano or dealerships across the country
Answer team member questions via phone, email or in person while displaying excellent customer service skills and an understanding of the lease benefit program
Assist with registration of vehicles (requires coordination with dealerships, vendors and DMVs)
Assist with lease contract and payroll deduction document creation and the team member signing process
Coordinate the end-of-lease purchase process with team members, dealerships, or auction sites
Support department vehicle orders, reservation scheduling, and lifecycle management
Understanding of the differences between vehicle types to ensure payroll deductions or department billing processes accurately
Provide education to Toyota team members on overall processes such as accident reporting, driver screening processes, pickup of new lease vehicles and turn-in of end-of-lease units
Overall fleet and vehicle lifecycle management
Qualifications
High school diploma or GED required
Associate’s or higher degree preferred
Must be a high energy individual with a strong work ethic and desire to succeed
Intermediate computer skills (MS Outlook, MS Excel, MS Teams, data entry)
Requires The Following Skills
Excellent communication, both oral and written
Must be able to communicate clearly and effectively via telephone, email and written means
Experience and aptitude toward exceptional customer service
Must be able to multi-task while ensuring follow up and execution of required tasks
High degree of organization and ability to work effectively in a fast paced environment
Ability to navigate challenging business environments while quickly assimilating to diverse client, and management team
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Motor Vehicle Manufacturing
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