Universal Banker
Universal Banker
United Texas Bank Dallas
Dallas, TX
See who United Texas Bank Dallas has hired for this role
United Texas Bank is a Dallas-based Texas business bank focused on providing creative, solution-focused service to help our clients achieve financial success. The strength of UTB is based on our ability to listen and react to our customer’s needs in a timely, personal, and professional manner.
Position Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Universal Banker. You will play a crucial role in delivering an outstanding customer experience by providing a range of financial services and solutions. This position is ideal for someone who enjoys building relationships, providing excellent customer service, and has a strong understanding of banking products.
What You'll Do:
As a full-time UTB employee you’ll enjoy an array of benefits including a generous Paid Time Off allowance available for use during your first year along with a great paid holiday schedule. We also offer our employees a selection of other benefits including:
Position Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Universal Banker. You will play a crucial role in delivering an outstanding customer experience by providing a range of financial services and solutions. This position is ideal for someone who enjoys building relationships, providing excellent customer service, and has a strong understanding of banking products.
What You'll Do:
- Provide exceptional service to customers by understanding their financial needs, addressing inquiries, and offering tailored solutions.
- Identify opportunities to promote and cross-sell bank products and services to meet customers' financial goals.
- Process a variety of routine and complex transactions such as deposits, withdrawals, and fund transfers accurately and efficiently.
- Facilitate opening and closing of checking, saving and certificate of deposits with proficiency and courtesy.
- Ensure all transactions are performed accurately, include all pertinent and proper documentation, and follow all regulatory requirements.
- Address and resolve customer concerns, discrepancies, and issues in a timely and effective manner.
- Ensure adherence to all banking regulations, policies, and procedures to maintain a secure and compliant banking environment.
- Comprehensive understanding of banking operations.
- Minimum of 3 years of experience in banking or a related financial field.
- Exceptional customer service skills with the ability to build and maintain relationships.
- Previous experience in commercial and/or community banking a plus.
- Excellent communication and problem-solving abilities.
- Knowledge of regulatory compliance in the banking industry.
- Detail-oriented with a high level of accuracy and efficiency in transaction processing.
- Monday – Friday 8:30 a.m. – 5:30 p.m.
As a full-time UTB employee you’ll enjoy an array of benefits including a generous Paid Time Off allowance available for use during your first year along with a great paid holiday schedule. We also offer our employees a selection of other benefits including:
- Medical
- Dental
- Vision
- Telehealth
- Health Reimbursement Arrangement (HRA)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401K with Employer Match
- Life Insurance – Employer Provided
- Supplemental Life - Voluntary
- Short-term Disability
- Long-term Disability
- Employee Assistance Program
- Prescription Discount
- Discount Legal Services
- ID Theft Protection Services
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Finance and Sales -
Industries
Banking
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