This is a remote opportunity. Applicants must be located in the United States
The Travel Reservations Agent will be responsible for providing expert travel advice, planning itineraries, booking travel arrangements, and offering exceptional customer service. This role demands a passion for travel, excellent organizational skills, and the ability to work independently in a remote environment.
Key Responsibilities:
Consult with clients to determine their travel needs, preferences, and budget
Research, plan, and book travel arrangements including flights, hotels, car rentals, tours, and activities
Provide detailed itineraries and travel documents to clients
Offer advice on travel destinations, visas, health and safety requirements, and local customs
Stay updated on the latest travel trends, destinations, and industry changes
Handle customer inquiries and resolve any issues related to travel plans efficiently and professionally
Maintain and manage client profiles, ensuring all preferences and past travel experiences are recorded
Process payments and provide invoices and receipts to clients
Collaborate with travel suppliers and partners to secure the best deals and services for clients
Participate in training sessions and professional development opportunities to enhance travel knowledge and skills
Qualifications:
High school diploma or equivalent; certification in travel and tourism is a plus
Proven experience as a travel agent or in a similar role within the travel industry
Excellent communication and customer service skills
Ability to work independently and manage multiple tasks in a remote work environment
Strong organizational skills and attention to detail
Proficiency in English; additional languages are a plus
Reliable internet connection and a quiet, dedicated workspace
Flexibility to work most hours including evenings and weekends or as dictated by client meetings
Benefits:
Flexible work schedule. Set your own hours
Work from any location
Self paced online training
Comprehensive training program and continuous professional development
Opportunities for career growth and advancement
Employee travel discounts and perks
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Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Internet Publishing
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