We're expanding our team and seeking a skilled Travel Industry Trainer to help teach others how to organize travel arrangements for our corporate clientele. This fully remote role welcomes applicants from the United States of America, Mexico, and Australia.
Responsibilities:
Provide exceptional customer service and expert travel guidance
Handle ticketing tasks accurately and promptly
Interpret and apply client travel policies when making reservations
Maintain updated traveler profiles and document special requests
Resolve customer service issues with patience and urgency
Manage multiple programs simultaneously with minimal errors
Requirements:
Preferred Experience: 1+ years in the travel industry (not mandatory)
Customer Centricity: Prioritize customer satisfaction with professionalism and accuracy
Consultative Approach: Offer proactive assistance and personalized experiences
Coachable: Open to feedback and focused on continuous improvement
Embrace Change: Adaptability and comfort with new challenges
Positive Attitude: Maintain composure under pressure and foster positivity
Problem Solver: Resourceful and proactive in finding solutions
Effective Communication: Strong oral and written skills with professionalism
Time Management: Detail-oriented with excellent organizational skills
Multitasking: Comfortable in a fast-paced environment managing multiple tasks
Cultural Fit: Value teamwork and contribute positively to the organization
Teamwork Orientation: Collaborative mindset focused on meeting customer expectations
Tech Savviness: Comfortable with technology and willingness to learn
Business Acumen: Understand business dynamics to improve performance
Non-Discrimination Policy: Committed to a fair and inclusive workplace
Employment Details:
Full-time or Part-Time with flexible weekday and weekend schedules
Experience in the travel industry preferred but not mandatory
Remote work location
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iao85laZIn
Seniority level
Internship
Employment type
Full-time
Job function
Education and Training
Industries
Internet Publishing
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