Clincierge, a Greenphire company, is on a mission to support patients in clinical trials worldwide. The key to our success is our collaborative and innovative environment. We are always looking for new ways to invent solutions to ensure the clinical trial process is easier with personalized concierge services.
Our patients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we recognize that it is the unique contributions of our people that drives our success.
The Coordinator is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient travel and logistical details.
Please note: This is a contract-position. It is part-time, 2-20 hours per week, and pays on an hourly basis. Hours are not guaranteed.
Responsibilities:
Manages travel and transportation budget for trial participants
Participates in discussions with vendors and internal team members regarding trial participant requirements
Supports hospital or clinical staff relating to trial participant enrollments and visit schedules
Promptly responds to all inquiries of the trial participants and hospital/clinical staff
Contributes to managing projects to profitable level through efficient work process
Acts as point of contact for patient communication regarding air, hotel and ground accommodations
Maintains accurate data including setting up databases and transferring data between internal operating systems
Aids in producing reports as required
Works with Global Study Manager to outline needs and requests of clients and patients
Contributes to managing projects to profitable level through efficient work process
Requirements:
Bachelor’s Degree or equivalent work experience
Bilingual required; Spanish preferred
2-5 years of experience in the travel industry and/or pharma industry preferred
Working knowledge of Microsoft Office
Ability to learn new procedures quickly and efficiently
Highly organized and plan-oriented; adept at prioritization and follow-up
Excels in cross-departmental communication
Confidence and follow through in decision-making
Working Conditions:
Primary work environment is from a home office with personal computer and telephone
Minimum technology required, including updated operating system, anti-virus software and password protected devices
Seniority level
Entry level
Employment type
Contract
Job function
Other
Industries
Business Consulting and Services
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