Travel Counselor (Destination Specialist)
Travel Counselor (Destination Specialist)
Darehalt Travel
Atlanta, GA
See who Darehalt Travel has hired for this role
- Conduct consultations with clients to understand their travel preferences, interests, budget, and travel style for your specialized destination.
- Act as a trusted advisor, recommending flights, accommodations, activities, attractions, and itineraries tailored to each client's unique needs.
- Possess an in-depth knowledge of your assigned destination, including geography, culture, local customs, events, hidden gems, and logistical considerations.
- Research and stay current on travel trends, visa requirements, entry regulations, and safety updates for your destination.
- Secure bookings for flights, hotels, tours, car rentals, and other travel components using our reservation systems.
- Provide exceptional customer service, addressing client inquiries, concerns, and changes promptly and professionally.
- Prepare travel documents and ensure clients have all necessary information for a smooth journey.
- Follow up with clients after their trip to gather feedback and ensure their satisfaction.
- Minimum 2 years of experience as a travel agent or related role.
- Proven experience and in-depth knowledge of a specific geographic destination.
- Strong understanding of travel industry products and services (flights, hotels, tours, etc.).
- Excellent communication and interpersonal skills, with the ability to build rapport with clients.
- Active listening skills to understand client needs and preferences.
- Proficiency in travel reservation systems (e.g., Sabre, Amadeus) a plus.
- Strong research and analytical skills.
- Ability to prioritize and manage multiple tasks simultaneously.
- Excellent organizational skills and attention to detail.
- Passion for travel and a genuine desire to help others create unforgettable experiences.
- Competitive salary and commission structure.
- Opportunity to work in a dynamic and fast-paced environment.
- Travel opportunities (discounts or familiarization trips).
- Be part of a team that is passionate about travel!
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Seniority level
Entry level -
Employment type
Contract -
Job function
Customer Service -
Industries
Hospitality
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