Training Specialist

Company Summary:

We are an employee and customer centric company, empowering providers to deliver a higher quality and more affordable level of care. We do this through precise insights from our cloud-based technology suite and complimentary business services. More specifically, our focus is Precision Oncology and Revenue Cycle Management solutions specific to EMS and Oncology Practices. Come join our innovative and rapidly growing team committed to making a difference in healthcare!

Position Summary:

The Training Specialist will conduct training needs analysis, design, develop, and deliver training programs to internal staff and external partners on a wide range of topics. Under the direction of the Training Director, the Training Specialist will support training needs for existing operations and will play a key role in supporting the successful training of new business support.

Responsibilities:

• Assessing training needs resulting from new business, performance issues, and/or new personnel.
• Developing role-based training curricula and outlines that will meet instructional objectives.
• Working with subject matter experts to create and maintain training materials (including presentations, job aids, handouts, web conferences, and e-learning) based on adult learning theory.
• Facilitating training sessions with internal staff and external / offshore partners, including train-the-trainer and end-user training sessions.
• Coordinating administrative functions necessary to deliver and document training.
• Providing logistical support for training programs, including maintaining training delivery schedule and providing technical support for web conferences.
• Maintaining training records and preparing completion and outcome reports for multiple stakeholders.
• Collecting and analyzing data on training effectiveness through surveys, observation, and performance measures.
• Implementing improvements to training programs based on evaluation and performance data.
• Coaching and supporting development of external / offshore trainers.

Qualifications: (Please put MINIMUM qualifications of the position).

• 2+ years of training and development experience.
• Corporate facilitation skills.
• Excellent written, verbal, and visual communication skills
• Excellent organizational, critical thinking, and time management skills
• Proven ability to assess training needs and objectives.
• Documented ability to design, develop, implement, and evaluate training programs.
• Experience delivering training in a virtual environment.
• Content Development, Instructional Design, Talent Development, Training Management
• Training content writing in the Medical or Healthcare Industry
• Experience with course development tools such as Adobe Captivate, Microsoft Office Suite, Learning Management Systems, Panopto, Salesforce, ClassMarker, or similar
• Knowledge of Healthcare and/or medical billing and coding, experience in ambulance billing and coding is a plus, Medical and insurance terminology, HIPAA requirements, and Internet tools.

Benefits:

Integra Connect, LLC provides a comprehensive benefits plan.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer

Please note that the deadline for submitting applications is July 7, 2024. All applications must be received by this date to be considered.

Important Notice:

At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.

Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.

Here are some tips to help you identify and avoid job scams:

1. Always Check the Source:

Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.

2. Be Wary of Requests for Personal Information:

We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.

3. Verify Contact Information:

Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.

• What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
• If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.

If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.

If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).

Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.

Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.