Responsible for independently facilitating the training of Employees in general or designated areas using approved training modules or job skills modules in a timely and effective manner. In area of specialty, works closely with Training Operations Managers and department leadership to ensure applicability of training methods to department goals. Develops job skills and other training materials as assigned. Conducts training audits and provides formal feedback to Instructors and Job Coaches about job skills training on a regular basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES Include The Following
Independently facilitates New Hire Orientation and other general casino training modules.
Trains instructors and Job Coaches for designated areas. Provides professional training preparation support for Instructors and Job Coaches.
Coordinates the scheduling of training for all Casino Employees and instructors for assigned areas of responsibility. Coordinates Job Coach assignments with department staff.
Maintains accurate materials inventories of training program materials for appropriate job skill areas. Develops materials as assigned.
Works with Training Operations Managers and department managers to assess, determine, and recommend department training needs.
Implements and monitors on-going training programs, curricula and instruction.
Develops and modifies training modules as assigned.
Assists with administrative duties, which includes, but is not limited to: record keeping, scheduling, inventory of supplies, internal and external communication, organization and maintenance of files, and other clerical-related requests.
Assists with maintenance of audio-visual and training aids library.
Maintains the confidentiality of Employee and departmental information.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all Employees:
Creates an atmosphere of FUN for all Casino guests.
Encourages mutual respect, dignity and integrity with all Employees, by setting positive examples at all times.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE
High school diploma or general education degree (GED) preferred. Three to five years experience in designated area of specialty required. Prior training experience strongly preferred. Ability to interact positively with people is required.
Special Qualifications
Must possess effective communication and organizational skills. Must have basic computer skills. Proficiency in Microsoft Word, Excel and PowerPoint is preferred.
This position requires a Level 2 Gaming License.
Language Skills
Ability to respond to common inquiries or complaints from applicants or Employees of the Company.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral or diagram form.
Physical Demands
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Employee is regularly required to talk or listen. The Employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, and reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. The Casino environment is typically smoky.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Entertainment Providers
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