Total Rewards Benefits Specialist

Job Description

The Total Rewards Benefits Specialist will play a crucial role in the design, enhancement, and execution of Total Rewards processes and systems. This position requires building strong relationships, working with the HR Business Partner network, and HR Solutions to ensure optimal implementation of policies and plans. The ideal candidate is an analytical professional with keen attention to detail and a strong interest in understanding and communicating data to stakeholders and partners, while also developing models to support recommended approaches. The ability to manage multiple projects and assist key decision-makers through data analysis and issue resolution is essential. This role will primarily oversee and develop benefits, LOA, education assistance, and other social investing programs, while also supporting other areas such as compensation.

Key Activities Include

• Data Analysis: Analyze large data sets to extract insights and convey findings
• Subject Matter Expertise: Serve as the expert for Total Rewards/sub-Total Rewards programs, policies, and processes
• Process Improvement: Identify and recommend methods to update, simplify, and enhance processes, procedures, and technologies
• Technical Support: Provide staff with technical support and guidance on core Total Rewards HR processes, resolving increasingly complex issues
• Consultative Role: Act in a consultative and project management role to CoE, defining and implementing program delivery. Identify process and systems implications of, and solutions to, new or modified programs and policies
• Performance Monitoring: Monitor and review performance metrics, identifying ongoing trends
• Training: Ensure appropriate on-the-job training occurs
• Compliance and Metrics: Gather and analyze metrics, data, and reports around compliance, performance, and data analytics to initiate improvements
• 3rd Party Coordination: Oversee and guide 3rd party coordination of benefits-related activities, including vendor performance evaluation, implementation support, premium payment coordination, audit data collection, compliance, vendor mapping, data issues, beneficiary forms, address searches, and court orders
• Compensation Cycle Support: Provide support for the annual compensation cycle, collaborating with HR business partners to define requirements, improvements, and test systems. Develop HR training materials on both the system and the process
• Change Management: Assist in the execution of change plans and communications before and during the compensation cycle, supporting infrastructure updates to ensure HR Business Partners are supported
• Compensation Projects: Work on core compensation projects, including job architecture design, compensation policies, recognition programs, and delivering training on compensation programs/policies
• Salary Structure Maintenance: Ensure salary ranges, job structures, and other compensation architecture reflect current plan designs and processes. Introduce guidelines for merit and off-cycle increases based on position in range and provide input for global training materials
  
  

Key Capabilities

• Multi-tasking: Ability to manage multiple priorities, work independently, and quickly assess and resolve issues
• Communication: Adept at translating complex information into simple, understandable terms. Excellent oral and written communication skills
• Collaboration: Deep interest in collaborating with stakeholders and partners to share data analysis, integrating business priorities and drivers
  
  

Key Skills/Experience

• Excel Proficiency: Advanced proficiency in Excel, including developing complex models; proficiency in developing presentations
• Attention to Detail: Excellent attention to detail and strong prioritization skills
• Teamwork: Ability to work successfully both independently and within a team
• Confidentiality: Ability to maintain the highest level of confidentiality and utilize appropriate tact and professionalism
• Functional Solutions: Hands-on experience translating business requirements into functional solutions
• Rewards Plans Knowledge: Demonstrated knowledge of the administration of rewards plans and programs
• Global Experience: Experience in a global multinational company is desirable
• Educational Requirements: Bachelor’s Degree required. GRP, CBP, or CCP certifications are desirable
• Experience: 3+ years of progressive rewards plans experience, including benefits, leaves of absence, and introductory work in compensation or other areas of Total Rewards
  
  

Knowledge, Skills & Abilities

• Benefits Administration: Knowledge of benefits administration and compliance at Federal and state levels, including IRS, ERISA, HIPAA, ACA, COBRA, FMLA, ADA, Workers Compensation, and DOL regulations
• Detail-Oriented: Ability to pay close attention to details and use time effectively
• Communication Skills: Excellent oral and written communication skills, capable of independently composing routine written communications
• Training Experience: Prior experience delivering trainings, presentations, or speaking engagements
• HR Processes: Proficient in Total Rewards end-to-end HR processes
• Software Proficiency: Proficient in Microsoft Office products
• Language Skills: Expert proficiency in English, with at least one other language preferred
  
  

Preferences

• HR Generalist Experience: Experience as an HR Generalist is a plus
• Certifications: Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or GBA certification; Professional of Human Resources (PHR/SPHR) Certification
• Benefits Service Delivery: Experience in a third-party Benefits service delivery environment (ASO, PEO, broker, consulting, etc.)
• Process Improvement: Six Sigma or Lean Management Certification
• Planning and Judgement: Effective planning and priority setting. Ability to evaluate and make judgments on proposals (RFPs)
• Program Management: Experience managing large-scale benefit program change projects and rollouts
  
  

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