The VP of Global IT QA

Hybrid - Purchase, NY, Florham Park, NJ, Charlotte, NC, Conshohocken, PA, Alpharetta, GA, or Mt. Juliet, TN office.

Working directly with new CTO HR is working it FTE and he would like to see if we can find any potential RTH.

If we find an FTE-only candidate I will make it work.

The VP of Global IT QA will provide leadership, strategy & direction with an overall accountability for IT Quality Assurance teams across all Centralized QA functions. This includes overseeing multiple teams of full-time employees and consultants. This person will drive modernization in our processes in all facets of QA, including functional/manual, automated, load/performance and more.

Success in the role is measured by (1) ROI on capability investments, (2) level of quality of delivered projects/products/applications/platforms (3) speed and efficiency of QA activities, and (4) overall advancement of QA capabilities.

Role Responsibilities

• Sets, drives and executes the overall QA Strategy that aligns to the wider IT strategy across all QA teams. Including new technologies, processes and / or procedures in pursuit of continuous improvement.
• Drives to centralize, modernize and update practices/policy to ensure scalability of resources is setup for success and continued growth.
• Coordinate with the CIO, CTO and other technology leaders to identify and prioritize key systems initiatives and ensure cohesive end-to-end quality assurance of all enterprise solutions.
• Leads the IT Quality Assurance group through a clearly defined process-driven methodology to ensure project goals, QA standards, and internal best practices are routinely and meticulously followed.
• Partners with Business and Development teams to review business / technical requirements and guides and assists QA leads in generating comprehensive test strategy, plans, impact analysis and test cases for effective assurance and testing functions.
• Perform QA recruiting and vendor management activities. Responsible for hiring and managing employees and onshore and offshore contractors and managing vendor contracts and SLAs four sourced arrangements.
• Contribute to and define and establish new set of best-practices, processes, scorecards and tooling for Quality Assurance organization. This is to ensure that overall productivity and quality is measured at all times and improved in line with targeted milestones.
• Serves as the Test Automation expert. Responsible for establishing a standards-based automation / performance testing competency with a robust testing framework, testing & test management tools, test data and test cases for key applications across the portfolio.
• Publishes a standardized QA productivity as well as Project and Release Testing status reporting across all projects / applications on a weekly / recurring basis.
• Assumes ownership and governance of QA environment. This involves coordinating the refresh of databases, environments and review / approval of application build releases to QA environments and shakedown testing of these environments.
  
  

TECHNICAL QUALIFICATIONS

• 5+ years of Insurance industry experience required
• 10 + years as a QA leader (lead, manager or director or above)
• 15+ years QA experience required
• Experience is required in managing software / application quality assurance at scale
• Proven track record in leading development of test automation strategy, tools and frameworks
• Expert level, hands-on experience with Automation Testing Tools (Client QTP, Selenium, etc.)
• Expert level, hands-on experience with performance testing tools (LoadRunner, AppLoader, etc.)
• Strong hands-on experience with test planning and execution for UI as well as back-office systems that require Web services or batch-based integrations and implementations.
• In-depth software engineering and development lifecycle knowledge
• Strong understanding of network and security design and the implication of these on performance; and ability recommend alternative solutions for addressing application bottlenecks.
• QA leadership experience with DuckCreek or Guidewire Insurance solutions are highly preferred.
• Strong management and leadership experience
• Comfortable with fast-paced and schedule driven development
  
  

GENERAL QUALIFICATIONS

• Experience leading leaders.
• Experience working with and leading offsite teams is required.
• Experience managing team and tooling costs along with understanding on capex vs opex cost strategies.
• Must have strong analytical and problem-solving skills.
• Possess knowledge of integration with enterprise systems and overall architectural standards.
• Candidate has personal time-management skills with an ability to meet individual, and team deadlines.
• Excellent communication, presentation, and organization skills.
• Possess the ability to communicate effectively with business users alongside multiple IT team disciplines.
• Insurance industry experience is considered a plus.
  
  

EDUCATION REQUIREMENTS

• Bachelor's degree in Computer Science, Information Systems Management, Mathematics or related field is strongly preferred.