New York State Department of Civil Service

Test Center Monitor Supervisor

Minimum Qualifications

  • Possession of a High School Diploma or GED.
  • Ability to operate a personal computer and perform basic computer functions.
  • Ability to read, communicate effectively with others, and be able to speak confidently in front of large groups of people.
  • Ability to work with a diverse population in a calm and courteous manner under stressful conditions.

Duties Description

Civil Service Test Center Supervisors are responsible for managing and overseeing test administration at a test site or virtually through the use of a computer and web camera. The duties of the Test Center Supervisor include:

  • Understanding and complying with all examination guidelines, policies, and procedures
  • Arranging facility use and planning rooms according to candidate count
  • Providing assistance to test site staff and candidates
  • Assisting candidates with logging into and completing the submission of their computer-based exams, if necessary
  • Utilizing software to virtually proctor candidates in a remote setting, if necessary
  • Assisting in training monitoring staff in the use of remote proctoring software
  • Maintaining contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date
  • Receiving, distributing, and returning test material in a secure manner
  • Travel will be required throughout the School Districts

Additional Comments

Candidates will be required to work at Testing Sites at all locations.
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Government Administration

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