Technology Manager

COUNTRY Financial is actively seeking a highly motivated Technology Manager who will be responsible for managing the development and operations of our mission critical Claims system. The Technology Manager will be a member of the leadership team tasked with understanding business strategies, operations, and opportunities to develop technical capabilities that align with business needs. This person will be a liaison between the IT development group and business units for the development and enhancements of new Claims system. He or she will provide daily leadership and direction to a multi-location team and will be responsible for leading significant projects. The individual must be a self-starter and have experience leading large-scale projects and managing cross-functional teams. You will lead a team of software developers, analysts and testers to maintain and advance the Claims system using Guidewire Claim Center. The ideal candidate will have a deep understanding of Client-Server technologies and building solutions for Digital users. If you are interested in transforming and building a new experience for our Claims internal and Clients, this is a great opportunity to join as a leading member of the team.

What will you be doing?

• Work with your Director to address project dependencies, negotiate and estimate incremental delivery dates for milestones with the stakeholder community, vendor services teams, partner tech teams and deliver program capabilities on time.
• Identify and raise appropriate project risks, in addition to presenting detailed and implementable solutions or alternatives.
• Understand how requirements and design choices may impact systems across multiple areas and collaborate with Solution Architects in reviewing design patterns and solutions.
• Report on your team’s progress for project and other key metrics, in addition to presenting detailed and implementable ideas for areas to further improve or influence product delivery.
• Identify where technical or analytical skills gaps put future team deliverables at risk and craft a plan to remediate the risks.
• Administer coaching plan(s) and Performance Improvement Plan(s).
• Develop the team budget and be accountable for reporting on results achieved at regular intervals.
  
  

This position allows full-time remote work.

How does a Technology Manager make an impact?

• Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
• Assesses information systems results by auditing application of systems.
• Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
• Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
• Fosters a positive environment where all team members are motivated and committed to contribute their best work.
• Creates a safe environment where team members are supported to make decisions and take action to achieve goals and objectives.
• Takes personal responsibility for making tough decisions, meeting commitments and adapting to ensure expected results are achieved.
• Assumes responsibility for implementing practices to integrate diversity, equity and inclusion while holding self and others accountable.
  
  

Do you have what we’re looking for?

• Proven success in designing, implementing, and maintaining Claims management solutions.
• Experience partnering with System Integrators for large scale software implementations.
• Hands on experience with Claims management solutions such as Guidewire ClaimCenter.
• Experience with oversight/accountability of large projects.
• Ability to communicate with all levels of leadership and understand audiences.
• Proven track record of providing excellent support of custom and Commercial Off-The-Shelf software solutions.
• This is a leadership role, which typically requires 8+ years of relevant experience or a combination of related experience, education and training, including management experience.
  
  

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community. Please click here to learn more about who we are and the many benefits we offer our employees.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Salary target $130,000 - $180,000 +annual incentive bonus. The salary target represents the expected salary range of candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Come join our team at COUNTRY today!

COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.

Primary Location

US-Remote