Technical Support Tech I

Pay rate range - $25/hr to $28/hr. on W2

Job Description

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.

Responds to telephone calls, email and personnel requests for technical support.

Documents, tracks and monitors the problem to ensure a timely resolution.

May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.

Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Works under immediate supervision.

Primary job functions do not typically require exercising independent judgment.

Typically reports to a supervisor or manager.

Required Skills

• 0-3 years of experience in the field or in a related area
  
  

Nice To Have

• CompTIA A+
  
  

Years Of Experience

0-3 years of experience in the field or in a related area

Degree Or Certification

N/a