U.S Citizen, HR Generalist at SUNMI Technology US Inc
About SUNMI
SUNMI is leading the move to Android for business digitization solutions through attractive business IoT devices and End-to-End platform. Focusing on R&D and innovation, SUNMI product lines including Payment and Mobile Terminals, POS, Kiosks among others are recognized by customers for design, quality and well performance.
SUNMI’s products and solutions have been successfully implemented in retail, food & beverage, healthcare, services and other businesses large and small, empowering clients in more than 200 countries, regions and territories.
We are currently seeking a Technical Support Engineer to join our team. Based out of our Atlanta, GA office, this individual will support the efforts of the POS and Self-Service ISV Business Development Team in the selection, onboarding, and support of leading POS and self-service software partners. Primary emphasis on North America with responsibility for global partners as strategically applicable.
Responsibilities:
Technical Support on presales and aftersales in US.
Act as the technical reference for Sunmi software products (Key Injection, MDM, TMS, etc.) in US.
Design sample applications that interface with various Sunmi SDKs and demonstrate their usage to Sunmi prospects and customers.
Create and maintain comprehensive technical documentation.
Participate in technical presentations and training for internal teams and customers on Sunmi products and solutions.
Provide technical and architectural improvement suggestion for the development, design, integration, testing, and maintenance of our platform and products.
Perform other related technical duties as assigned.
Qualifications:
Bachelor’s degree in computer science or equivalent.
3+ years of experience with technical leadership in the payments and/or Retail industry
3+ years of experience with hardware & software & electronic engineering
Good technical knowledge of Android and networking technologies. Knowledge of software security concepts is a plus
Hands on technical experienced scaling products and services in the payments and/or Retail industry—bonus points for start-up experience!
Open minded, proactive with ability to thrive in a fast pace environment with high level of autonomy and responsibilities
Able to anticipate and inform the management on potential risks / deviations, you work very well cross-functionally and are able to think critically and display good judgement.
Proficient in Chinese is a plus.
Seniority level
Associate
Employment type
Full-time
Job function
Engineering, Information Technology, and Manufacturing
Industries
IT Services and IT Consulting, Appliances, Electrical, and Electronics Manufacturing, and Financial Services
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