Technical Program Manager

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short- & Long-Term Disability Insurance, and a variety of other perks.

231315 Senior Technical Manager - ServiceNow (onsite)

The Senior Technology Program Manager – Business Automation Platforms (BAP) will be embedded within a solution delivery team and will manage multiple enterprise Service Management product strategy and execution programs/projects impacting ServiceNow (SNOW) and Salesforce platforms for a large-scale matrix organization with internal and external partners, and ~1000 application owners across multiple project teams and segments

Partner/collaborate with technical delivery leaders, project managers, business teams to manage the end-to-end program

Serve as a PMO program led to multiple Business Automation Platform project managers providing Project Management methodology support and mentoring/coaching, guidance, portfolio reporting

Have proven experience leading integration projects driving the initiative from planning, requirements gathering, through execution and implementation – time, cost, scope, quality

Facilitate technical conversations with the goal to illicit issues/risks migration throughout the course of the initiative.

Basic Qualifications

10+ years of technology program/project management experience managing middleware integrations, large financial transformational programs, and projects in a large-scale matrix organization; responsible for schedule, budget, and scope; oversight of multiple project managers and vendors

8+ years of program/project management experience working with Agile (SCRUM) methodologies and continuous integrations and delivery; with solid experience using agile delivery tools

Proven experience as a Project, Program or Application Delivery Manager leading enhancements, migrations, or integrations with Informatica delivery teams and platforms. PM should have the ability to understand one or more of the following application development tools and techniques with ServiceNow

Excellent communication skills with the ability to influence and lead others across all levels of the organization.

Find a purpose

Help clients embrace emerging technologies. Create inventive solutions and meet intriguing client challenges. Solve, fix, design and innovate. Be a part of something bigger by helping clients go digital, create engaging customer experiences, and transform their business.

Move ahead

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

HTC is proud to be recognized as a National Minority Supplier.

About HTC Global Services

Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.