The Director of Operations is required to maintain the highest possible level of service standards, while ensuring that the Audiovisual Department is operating effectively and efficiently. Additionally, the Director of Operations is expected to perform all supervisory and various other duties to assure adequate operation of the Hotel Division, including maintaining relations with local level hotel executives, clients and immediate staff.
Essential Duties And Responsibilities
Maintain an appropriate level of public relations with employees, clientele and hotel staff
Communicating effectively with the hotels’ staff and with the Director of Audiovisual
Achieving budgeted rentals and maximum profitability
Maintenance of existing programs, as well as the development of new concepts which ensure the highest possible level of quality equipment and service excellence
Maintaining knowledge of local competition, resources and general industry trends and innovations
Implementing and supporting operating policies and procedures
Maintaining a high level of professional appearance, demeanor, ethics and image of self, as well as subordinates
Providing appropriate staffing to meet corporate objectives
Coordinating internal training and development programs which foster promotion within the company.
Maintaining updated and current knowledge of audiovisual projection, programming, sound, lighting, video, show direction and all forms of audiovisual productions and equipment currently practiced by Five-Star AudioVisual
Maintaining a current and secure inventory at location
Maintain an ambitious, hard-working, professional development of self and subordinates
Other Duties
Other related duties as required or assigned.
Qualifications
Have the ability to effectively deal with people in a corporate environment
Have the ability to be familiar with all office procedures as practiced by the company
Have the ability to operate the business computer system
Have the ability to make intelligent on the spot decisions pertaining to the day-to-day operations
Have the ability to work under pressure
Experience Required
Minimum of 3 years experience in the audiovisual industry
Advanced knowledge and experience with audiovisual setups and strikes
Exceptional customer service or hospitality experience required
Valid Driver's License and a clean driving record are required to operate company vehicle
Certification in audiovisual technology or related courses (preferred)
Required Technical Skills (Minimum)
Audio - microphones, speakers, sound systems, channel mixers, etc.
Video - LCD, LED, projectors, screens, monitors, etc.
Lighting - GOBO, gels, uplighting,basic lighting kits, stage lighting, etc.
Computers - Advanced knowledge on PC and Mac software
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Events Services
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