VISEO works to simulate new ideas, offers, ways of collaborating, and methods for producing or selling. With 2500 team members working on four continents and a turnover of more than 265million dollars, VISEO offers an alternative for integrators, agencies, and consulting firms by providing a unique, flexible, innovative, and structured approach.Our ERP and business process entity aims to help our customers in their ERP projects (rollout, new implementation, or support on new and existing applications). To strengthen the activities of our team, we are looking for a Technical and Solution Manager to work with our clients and contribute to developing our ERP practice in a hybrid capacity.
Your missions
Contribute / Manages a team of IS professionals/services in developing, implementing, documenting, and supporting application systems across all development platforms. Core application areas include ERP (AX), Reporting (SSRS), Middle Ware (Biztalk), Database management (SQL), and ad hoc Solutions (Powerapp …).
Manage systems run
Define and control change request lifecycle
Engage with and onboard service / IS professionals into the client's systems
Provide technical guidance to Functional teams in support activities
Monitor and alert any critical issues
Engage with other IS teams to support their system (specific to SQL)
Manage upgrade/update requirements with the user and IS community
Monitor Performances through the creation/update of regular KPIs
Participate in Business Continuity activities (DR plan and run)
Enhance systems
Guide Functional teams in designing solutions or solutions evolutions
Research and Develop new technologies (e.g., PowerApps)
Work on providing architecture/blueprint for new solutions
Implement and monitor delivery solutions (e.g., DevOps, TFS)
Proactively propose enhancements to IS community (e.g., Biztalk 360) to reduce the workload on recurring issues, redundant problems
Guide to resolving performance issues
Manage and communicate
Provide a comprehensive overview of system updates and performances through participation in the regular Flash Report (monthly / quarterly…)
Communicate proactively to different communities (Users, IS) on system evolutions (new versions, maintenance updates), interruptions
Manage, and Mentor IS professionals or Service providers to achieve the above goals.
Report and alert ERP/Back Office Director for any escalation/arbitration
Your profile
Ability to work on multiple tasks simultaneously
Ability to analyze issues and requests and formalize a synthetic proposal on the technical changes
Ability to understand and implement the client's standard operating procedures
Ability to work individually with little supervision and in a team with other department members, users, or consultants
Good communication and organizational skills
Ability to animate IS community.
Why become a VISEO Positive Digital Maker?
You will be part of the Digital Commerce community: the proximity between consultants and the human size of our organization will allow you to make your initiatives visible and easily share your projects. At the same time, the dynamism of the company and its perpetual growth will multiply your development opportunities.
You will benefit from close management by your mentor throughout your career at VISEO: Your mentor, an experienced consultant in your practice, will regularly come and discuss the challenges of your assignment with you, review your achievements every six months and discuss your future ambitions and the means of achieving them.
You will have many ways of increasing your skills and discovering new areas: training, certifications, Brown Bag Lunches, workshops, meet-ups, meetings with experts, technical seminars, etc.
Benefits
Salary range: based on experience
Bonus component
401k
Medical, dental & vision insurance
Short-term / Long term disability insurance
Generous vacation policy (4 weeks paid vacation)
11 federal holidays
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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