Technical Administrative Case Manager- Security Dept.

The Technical Administrative Case Manager will assist in the management of investigations and coordinate background checks conducted by the NFL, including working with the vendors utilized by the NFL for these processes. The Security Department Manager will also assist with many of the day-to-day operations of the NFL Security Department.

Overview /Objective

The Technical Administrative Case Manager will assist in the management of investigations and coordinate background checks conducted by the NFL, including working with the vendors utilized by the NFL for these processes. The Security Department Manager will also assist with many of the day-to-day operations of the NFL Security Department.

Responsibilities

• Serve as system administrator for the NFL Security Department’s Case Management System
• Provide assistance to existing users and train new users
• Review and coordination of multiple background check processes conducted by the league
• Manage the security department’s document library and create/edit forms
• Assist with office duties, including review of security cameras, card and visitor access program, and other administrative duties
• Receive, vet, and disseminate inbound requests for assistance
• Manage evidence collected by the NFL during investigations
• Collaborate with the Sr. Director of Security in the management of security vendors
• Participate in NFL Security cross-functional projects as assigned
• Support security department on league tentpole events and International Series Games
• Manage invoices and handle financial reporting for NFL security representatives on a regular basis
  
  

Required Qualifications

• Bachelor's degree or a minimum of 5 years of relevant experience
• Excellent analytical and problem-solving skills
• Ability to work independently with minimal supervision
• Clear, concise written and verbal communication skills
• Highly proficient in all Microsoft Office applications
• Successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Proactive self-starter who works well within a team
• Strong organizational skills and excellent attention to detail
  
  

Preferred Qualifications

• Experience and knowledge of case management applications/software
• Investigative experience
• Experience in office administration
• Strong interpersonal skills
  
  

Physical Demands

• There are no uncommon physical demands required of the role.
  
  

Travel

• This position requires minimal travel.
  
  

Terms / Expected Hours of Work

• FSLA Exempt
• NFL employees are required to work 40 hours per week. This position will require some work on weekends and/or overtime.
  
  

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Salary

$80,000 — $100,000 USD

The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect, and build a workplace culture that will drive our continued success.

The NFL is committed to building a diverse, equitable, and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.