Reporting to: Vice President of Global Talent Acquisition
InteLogix is seeking an experienced Talent Acquisition Manager, the ideal candidate will be responsible for developing and implementing effective recruiting strategies to attract a diverse pool of qualified talent. This role requires a strategic thinker with strong leadership skills and a deep understanding of the BPO industry.
Responsibilities
Develop and implement a comprehensive talent acquisition strategy tailored to our industry and specific regional/client needs.
Partner with WFM to assist in the forecast of hiring needs based on business growth plans and industry trends.
Collaborate with senior management to understand workforce requirements and align recruitment strategies accordingly.
Utilize various sourcing methods, including job boards, social media, networking events, and employee referrals, to attract top talent.
Build and maintain a talent pipeline for critical and high-volume roles.
Partner with Marketing to develop employer branding initiatives to enhance the company's reputation as an employer of choice in the BPO industry.
Oversee the screening, interviewing, and selection process to ensure a high-quality candidate experience.
Implement standardized assessment tools and techniques to evaluate candidates' skills and cultural fit.
Train hiring managers on effective interviewing and selection practices.
Build and maintain strong relationships with internal stakeholders, including hiring managers and HR business partners.
Collaborate with external partners such as recruitment agencies, universities, and professional associations.
Ensure a positive candidate experience from application to onboarding.
Track and analyze key recruitment metrics to measure the effectiveness of talent acquisition strategies.
Provide regular reports to senior management on recruitment activities, challenges, and successes.
Continuously evaluate and improve recruitment processes based on data-driven insights.
Lead and mentor a team of recruiters, providing guidance and support to achieve recruitment goals.
Foster a collaborative and high-performance team culture.
Ensure compliance with company policies and relevant employment laws.
Qualifications
Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
Proven experience as a Talent Acquisition Manager or similar role, preferably in the BPO industry.
Strong understanding of regional employment laws, regulations, and best practices.
Excellent interpersonal and communication skills.
Proficiency in using applicant tracking systems (ATS) and HR software.
Ability to work in a fast-paced environment and manage multiple priorities.
Demonstrated ability to build relationships and influence stakeholders at all levels.
Certification in Human Resources (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
Experience with employer branding and recruitment marketing.
Knowledge of the latest recruitment trends and technologies.
All job offers are contingent upon completion of drug and background checks.
InteLogix is an equal opportunity employer: M/F/Disabled/Vet
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Business Consulting and Services
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