Systems Integration Delivery Manager

Philadelphia, PA

Who We Are:

Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

At Excelacom, we recognize that our most valuable asset is our people. We strive to create an environment where our employees can contribute their unique perspectives and grow individually and collectively. Our diverse and inclusive culture empowers our people to embrace their ideas and transform them into innovative solutions.

Who You Are:

This Systems Integration Delivery Manager will be orchestrating the delivery of multiple teams’ features/integrations/products/workstreams. The purpose of this role is to ensure stakeholder alignment throughout the process on timelines and delivery objectives and to orchestrate the necessary pieces required for product launch.

At the Consultant-level, you will be expected to independently contribute ideas, recommendations, and solutions toward solving business challenges, construct key components of deliverables/presentations, and contribute to the development of Intellectual Capital (IC) and Marketing Collateral. You will serve as a team leader for individual work streams and acquire a comprehensive understanding of the firm’s expertise, product set, and capabilities. Most importantly, you will embrace our firm’s brand and core values.

Role and Responsibilities:

You may work on various projects throughout your career with Excelacom. The roles and responsibilities noted below pertain to the specific role listed above.

• Identify key partners, define integration scope, and establish engagement models to ensure project success.
• Facilitate the establishment of program goals, objectives, and success criteria through deep technical knowledge and effective communication.
• Lead the planning, execution, and delivery of complex system integration projects, ensuring adherence to timelines, budgets, and quality standards.
• Provide expert technical guidance to project teams, leveraging proficiency in system integration principles, tools, and technologies to resolve challenges and optimize project outcomes.
• Manage highly complex end-to-end technology projects encompassing application development, integration, data migration, system testing, and post-production delivery support.
• Engage with client staff at various levels daily to understand operational issues and identify opportunities for operational and technological enhancements.
• Effectively communicate technical requirements and impacts to senior leadership teams and stakeholders.
• Ensure the quality of program deliverables by collaborating closely with core teams and field resources to develop deployment strategies and tools.
• Collaborate with other Program and Project Managers to align on project timelines and ensure seamless end-to-end project delivery.
• Anticipate potential risks and develop mitigation strategies, proactively overcoming obstacles to meet integration deliverables. Drive innovation and develop differentiated offerings aligned with market demand and technology advancements.
  
  

Required Qualifications:

• Bachelor’s degree, preferably in Computer Science or related field
• Prior consulting experience –in an agile environment – with a leading strategy firm, consulting practice, or consulting technology firm
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Visio)
• Highly collaborative, team-oriented with strong stakeholder management skills
• Ability to lead project working groups and possesses strong facilitation and data gathering skills
• Strong verbal and written communication skills with the ability to interact with technical and non-technical personnel
• End-to-End Understanding and Ownership of Program scope, deliverables, schedule, risks, and collaborators/key contributors.
• Ability to establish the project objective, establish KPIs to demonstrate progress to objectives, understand the technical specifications of the work, and the ability to communicate in non-technical terms.
• Ability to Mentor and guide a multidisciplinary team of engineers and developers, fostering a collaborative work environment and promoting professional growth and development.
• Natural curiosity about staying up to date with current technologies, trends, and groundbreaking platforms.
• Comfortable in being uncomfortable; programs move quickly, decisions change, plans adapt to change, uncertainty is all around. A successful candidate harnesses the chaos and thrives in this environment.
• We are looking for someone who has an ownership mentality and will take accountability for the success and quality of deliverables
  
  

Preferred Qualifications:

• Prior experience in Telecommunications, Media, or Cable is highly preferred
• Past success in generating new business with existing clients
• Good time management skills
• Experience in implementing and overseeing Order Management specific projects
• Experience with managing executive level clients
  
  

Compensation and Benefits:

For individuals assigned to work in Colorado, Excelacom is required to include a reasonable estimated compensation range for this role. However, final salaries will vary based on several factors, such as candidate’s level, qualifications, skills, competencies and proficiency for the role. An individual may be hired at the Analyst, Consultant, or Manager level for this role with each level requiring an increasing set of responsibilities.

Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, ancillary benefits, Life and AD&D insurance, 401k, and generous paid time off policies.

EEO Statement:

Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.