Systems and Application Manager

Do you want to work in the business of hopes and dreams where you can make a difference in the lives of others? Do you want to work with a company that continues to be ranked a Top Workplace by its employees? Join the Mains’l crew on our journey to change the world and make it a better place, one person at a time.

Mains’l is excited to announce that we are seeking a skilled and experienced Systems and Application Manager to oversee our organization’s systems and application operations. As the Systems and Application Member, you will oversee the management, configuration, and maintenance of all our internal systems and applications. The ideal candidate will possess strong leadership abilities, technical expertise, and a strategic mindset, to effectively lead and manage our system and application infrastructure and personnel.

We offer a competitive salary and a benefit package: health, dental, life, 401(k), long-term disability and paid time off; as well as professional development opportunities and flexible work arrangement! Mains’l Services, Inc. offers a flexible, casual environment which provides employees work and life balance.

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Core Responsibilities:

• Develop and implement systems and application strategies to ensure the efficient operation of our agency systems and application infrastructure
• Lead, mentor and inspire team members with varying levels of skills and experiences as they define software solutions that meet the needs of our agency
• Supervises the analysis and programming function while establishing priorities and assigning projects
• Plans and monitors status of project tasks and communicates to stakeholders frequently
• Defines and enacts software development and implementation standards, controls and establishing QA and testing plans
• Provides testing and recommendations of enhancement of system changes in various change scenarios: application software, system software, operating environment
• Maintains level of expertise of processing functions, regulatory requirements and industry business demands that processing must satisfy
• Eagerly collaborates with all other Software Development leaders and keeps stakeholders informed of projects and priorities
• Provides planning, oversight, management and guidance of significant production events
• Provide technical and functional leadership for the exploration, evaluation, recommendation, design, and configuration of new features and functionalities within supported system applications
• Collaborate with leaders from Services, Support Services; HR, Finance, IT, and other stakeholder groups to gather system requirements and translate them into effective solutions
• Configure, test, validate, and implement changes in supported system applications, ensuring the overall integrity of the supported system applications and platforms, and that all components of the technical architecture are properly integrated and maintained
• Create and maintain the documentation of procedures and processes; develop user guides as needed
• Stay informed about industry trends, best practices, and emerging technologies to drive innovation and continuous improvement
• Prepare and present regular reports to senior management on systems and applications performance, projects, and initiatives
• Develop software implementation and training strategy to support the effective adoption and user understanding of new software
  
  

Skills/Experience:

• Bachelor’s degree in information technology, Computer Science, or a related field
• Agile Methodology
• Experience in developing and implementing training plans, best practices, standard operating procedures (SOP), application technical reqs. and specs.
• Project Management and Business Development / Business Analysis
• Technical writing skills
• Proven experience (5+ years) in a managerial level role in IT systems and applications infrastructure.
• In-depth knowledge of IT systems, applications, and infrastructure
• Excellent communication and interpersonal skills
  
  

Salary: $66,180-$97,795.00/ year (Based on experience)

Schedule: Hybrid in office and remote work

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