PhoenixProConnect, LLC

System support manager.

PhoenixProConnect, LLC Jacksonville, FL

Job Description:

As a System Support Manager with a focus on cybersecurity, you will play a critical role in ensuring the operational integrity, availability, and security of our assessment tools and systems. Your responsibilities will include:

  • Maintaining Operational Integrity of Tools and Systems: Overseeing the maintenance and operational integrity of all assessment tools and systems, ensuring they are functioning optimally and are updated according to the latest security standards.
  • Ensuring System Availability and Performance: Managing system performance to support uninterrupted assessment activities, including overseeing upgrades and patches to improve security and functionality.
  • Cybersecurity Implementation: Implementing and maintaining cybersecurity tools and technologies to enhance the security posture of our systems, including firewalls, intrusion detection systems, and encryption protocols.
  • Incident Response Management: Developing and implementing incident response procedures to address cybersecurity incidents promptly and effectively, minimizing potential impact on operations.
  • Collaboration and Communication: Collaborating with cross-functional teams to ensure alignment between system support and cybersecurity objectives. Communicating effectively with stakeholders to provide updates on system status and cybersecurity initiatives.

Requirements:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • At least 7 years of experience in system engineering or IT operations, with 3+ years in a managerial role, preferably with a focus on cybersecurity.
  • In-depth knowledge of system architecture, networking, applications, and performance management.
  • Experience with cybersecurity tools and technologies, including firewalls, intrusion detection systems, and encryption protocols, is required.
  • Strong leadership and project management skills, with the ability to lead a team effectively and drive cybersecurity initiatives forward.

If you are a seasoned professional with a passion for cybersecurity and a track record of success in system engineering and management, we encourage you to apply for this challenging and rewarding opportunity. Join us in our mission to protect our systems and data from cybersecurity threats.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting, Software Development, and Financial Services

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